Sortly: Inventory Simplified 4+

It was all good until this last update, very disappointed!

I really enjoy this app, but now after this last update it has gone down hill. I used this app because I had the ability to keep my info secure if anyone was using my phone. You were able to have a security options to put a passcode or Face ID to open the app. Now anyone can open if anyone was using my phone in passing. So now someone who is using my phone in passing for some odd situation, they could accidentally open my app and see all my inventory. Why would you pay for a secure service that doesn’t let you keep your app secure. Also, you were able to choose stock images for your photos and they took that away as well. If you’re going to make an update, why would you make it worse, it was better before. Please give us back the features that make this app worth having, if this app doesn’t allow to have a passcode option anymore, I may have to go to a different app. May have to do the whole file & folder option in Dropbox, at least I can keep someone from opening my files encase I had my phone unlocked and they picked it up. This really is a downgrade, I’m so disappointed.

Developer Response ,

Apologies the new Sortly updates aren't providing you with access to some of the features you've previously enjoyed! With an account, you can logout of the app whenever you're not using it to ensure that your information is secure and other parties have access, although I am letting our Product Team know how valuable the passcode option was to you. If you have any other feedback on the changes, we'd love to let our product team know. You can reach out to us at support@sortly.com so that we can ensure it's passed to the appropriate team members.

Amazing!! Made organizing super easy and effortless.

For some context - I spent months trying and testing out almost 10 different apps to help me organize my office and home. After a comprehensive search I decided on Sortly. I have never given a review before but I think this was deserved.

Each app had its flaws and advantages but with Sortly there was no compromise. I was amazed by how simple and visual it was. It took me almost no time to get started It’s incredibly intuitive and their folders based system makes it really easy to see/organize your stuff.

I was able to catalog my items by location and then tag items based on type. In the last 2 weeks I have logged almost all stuff (over 300 items) and it saves me about 4-5 hours each week not having to manually search for items every time a client calls asking for them.

I did have a couple of issues syncing between my sortly desktop and sortly mobile but I think it was temporary (maybe because of my bad rural internet) aside from that it’s been near perfect.

My next step is to start using the qr labels feature to so that I can start searching for stuff by scanning to start saving myself more time. I have also sent their team suggestions to make the app work even better ( they are saying some of them are already in the works)

If you are looking for an app to get your office organized, I could not be more confident to recommend Sortly.

Outrageous Pricing

First let me say that app functions quite well. The one huge feature missing is when you have several folders nested and then an item in the final folder. When you are actually in the item it does not show you the path of how to find the item. For example: Attic > Back Shelves > Middle Shelf > Box 1 > Video Camera. It does show this path (albeit very small font) in the Search function. But it should be inside the detailed view as well. Otherwise it kind of defeats the whole purpose of the app.

But it doesn’t matter if this is the greatest app in the world because the price is so far out of bounds. Developer’s have gone crazy lately with this subscription based pricing.

This app is basically used to inventory your household or business items. So it stands to reason that people will be using this app for a long period of time. But if I want to use this app to inventory my house over a 10 year period it will cost me $500. That is crazy!!! $500 for an app on my iPhone? That is almost as much as the phone itself. Absolute insanity and greed. Luckily there are other great options out there with flat fee pricing so I can actually own my data. I don’t like the fact that I am only “renting” my data with this app and they can change the pricing plan on me anytime they choose.

Developer Response ,

Hi, Thank you for your feedback. We are implementing the features you have suggested in upcoming updates. We continuously add new features to our software (mobile and desktop app) based on feedback from users like you.

I would also like to address your comments regarding pricing - Our app is FREE for a large majority of home users. The paid plan that you are referring to is primarily for business users. At $4.99 per month we provide a multi-platform desktop software and mobile app (sync via cloud) with features and capabilities comparable to $100-$200/month softwares. I can assure you it costs money, time and resources to build, maintain and continually improve a software.

We are the #1 ranked and highest rated app in our industry over the last 5 year. We pride ourselves on consistently providing an exceptional experience for our customers. Our customers who signed up 5 yrs ago are still paying the same they were paying earlier. We do not increase our pricing after you are a paying customer.

We hope you can understand our point of view. If you are willing to give Sortly a try, we would love to provide you 3 free months of our paid version so you can experience the features/value it provides and hopefully change your opinion of Sortly from a 1 start to a 5 star.

Hope to hear back from you.

Shaz
Sortly Support Team