Soul-Chat, Match, Party 17+

Fix the sound issue

Great app for making friends but you should take scammers and sexual harassment more seriously, some people are weird on there. Can you please fix the part where the volume sounds lower than usual if I open another app and then go back to the Soul app, it’s a glitch and it’s making the experience worse bc when you play videos in Soul you literally can barely hear the audio. The sound will only be normal if I don’t have other app tabs open, what is going on? Can this be fixed for a better app experience, the videos are taking 3 seconds to load too and some are lagging out😓😓😭🥹

It’s alright but still need improvement

It’s very bothering for the post that have word limits. Every other APP can post more than 1000 words. I don’t get it why this one only has 500. And it don’t count by word, it count by alphabet. Which even shorter. How could I post and share story with just that low amount of word? Could’ve increase the word amount for posting? That would’ve be great if it can.

Another thing is the warning of the discussion. I understand that you want the environment to keep as safe as possible. But it’s too much safe it’s not good. Sometime just share to friend what happens near, and gave some vigilant. But it gave me a waning sign that something like if I continue to say that, my account is going to be suspend. I think there could be have some improvement too.

Also one thing that bothers me is that every time I open this APP, it stop my music or the volume got turn it down if I’m not closing all the way. Could you fix this issue?

Phản Hồi Từ Nhà Phát Triển ,

Dear Souler,
Thanks so much for your feedback.
Your input is significant to us. I have passed this to our developer team and we will deal with this asap. Soul will keep working out so please stay with us for future updates! Any more inquiries please do not hesitate to email us at: feedback@soulapp.me.Kind regards, Soul Team

Horrible, no safety, privacy, anything

Hello,

I recently downloaded this app to find friends more who were into anime like me. And all I’ve received on here is sugar daddies, and all grown men, I haven’t even text on girl on here.
Furthermore, the app doesn’t let you choose what language or what gender you prefer like other apps, and you can’t accept requests. So anyone can text you freely which causes lots of problems.
I fear for the many kids on this app who aren’t adults, getting taken advantage by guys on here because there are no safety in this app. Even when you block someone another guy can just pop up or sometimes even the SAME guy can still text you. I reported people on here multiple times and they still were able to keep there account.
Also, they do not check ages, there should be a age limit to where people can be on the app and because there isn’t many adults go on there praying on little kids.
If your looking for an app for real friends, do not come on here, seriously. All you would get is creepy guys and not an actual genuine conversation. Honestly hoping the app gets taken down for the safety of so many girls on there.
This is probably the worst app, like do not believe the five stars, if you read this listen to my warning.
And please don’t have the “developer” contact this message, you guys aren’t even checking or doing updates on the app. Take some serious safety measures instead of trying to make the app look good with “cute features.”

Phản Hồi Từ Nhà Phát Triển ,

Dear Souler, Thanks so much for your feedback. For scams and relevant users, we check suspicious accounts regularly and reduce the exposure of those posts and users. Soul will keep working and improve our security system. Thanks so much and have a great day!