SOUNDWEAR 4+

I don't want to return it but i cant seem to get app to acknowledge the right hearing aid help

This software is fantastic and hated by audiologist since people with some understanding of hearing can be successful at adjusting for missing or low levels of hearing certain frequencies. My Maihear hearing aids employ this software. Adjusting for the frequencies that are not heard as well requires effort which the audiologist due for you and which you pay for. Their work is tedious and the cost justified if you want to choose someone already trained in adjusting hearing aids. All hearing aids should employ this software with its 16 channels. Just amplyfying sound for impaired hearing ignores the loss of some frequencies but not others. The FDA is owned by the audiologists and their hardware suppliers. So there is little chance for allowing 16 channel over the counter hearing aids with SOUNDWEAR software to impede the the business interest of audiologists. In fact I have noticed that the FDA has stopped any advertising relating to do it yourself audiology employing SOUNDWEAR .

I followed the instructions to load the app and get the hearing amplifiers to pair with Bluetooth on my iPhone 7. The iPhone did not pick up the hearing devices. The app for the hearing devices downloaded to my phone does not pick up the devices yet the devices pick up all sounds around me and all sound coming through my iPhone at the same time. The hearing amplifiers have taken over my iPhone and the only solution the manual states is to turn off the hearing amplifiers. No problem, but the hearing amplifiers don’t have an on/off switch. They are wireless and connect to 2 metal heads in the charging case. There is no way to shut them off to reset them. When I tried to pair them to my phone they were right next to it. I tried their customer service and was directed to a talk by text customer service system and per the system requested a call and that was an hour ago. Hopefully their customer service calls in a reasonable period of time (an hour is generally too long for me) so odds are I am going to return this product.