Description

SouthState's new mobile app is bringing you enhanced features for streamlined access and more peace of mind.

Stay on top of your accounts.
- Check balances and view your account activity
- Look up check images
- Quickly deposit checks with your device's camera
- View your balance instantly on your Apple Watch
- Enable alerts to be notified of account activity
- Sign up for eStatements

Transfer money, pay bills or pay people.
- Send money with Zelle®
- Easily pay your bills in minutes with BillPay
- Transfer funds between SouthState accounts or to other financial institutions

See your full financial picture.
- Link accounts from other financial institutions
- Use budgeting tools to get insights on your spending

Open additional accounts or apply for a loan
- Open a checking, savings, or money market
- Apply for a personal loan
- Apply for a mortgage

Other helpful tools
- Find the nearest location or ATM

Be sure to keep your app updated for future enhancements. We're working hard to provide you with even more tools tomorrow.

Ratings and Reviews

2.1 out of 5
281 Ratings

281 Ratings

Basschan ,

An app facading as a web browser

I understand this new app is supposed to be a dive into a new look for south state, but it is not user friendly in the slightest. The old app didn’t have as many weird navigational tactics you had to use, with the multiple menu bars and tabs this one has. There’s 3 different main tab menus on the main banking screen, which seems very excessive considering the old app had 1 main tab menu that allowed easy access to all functions.
This thing is trying to function like a web browser but it’s not, it’s an app. Apps are supposed to streamline the web browser process for phones, not do this.
All things considered, I haven’t run into any tech issues so far with payments or processing. Which, beside the clunky design choices, is a good start.

Developer Response ,

Thanks for sharing your concerns and suggestions. We will pass this feedback to our team.

LB Amick ,

Not good

I do not like this new app.
I can not log in to my online banking no matter what I try. I stayed on the phone with a customer Rep for 2 hours trying to unlock my account, 10 attempts later using codes South State provided me and the customer rep on the phone telling me exactly what to do we still could not unlock my account, I never gained access to my account. 4 days later my account is still locked and no one at South State can understand why or how.. Stop with the changes, I’m older and I don’t like change like a million other middle aged customers. You have our money you should have our back when it comes to solving a tec issue. I’m very unhappy because South State doesn’t know how to fix the problem and no one from SSB has tried contacting me to at the issue fixed .. on top of that trying to get someone on the phone is useless the automated service is no help and runs you in circles just to finally hang up or get placed on hold for hours.
COVID will not let me have access to inside the bank .. so I’m just stuck having to call to basically get nowhere.

Developer Response ,

We apologize for this experience. Please email your full name and phone number to feedback@SouthStateBank.com so we can have a banker reach out to you.
Our bank lobbies are also open with limited hours.

nicknames are a fake ,

New app

I do not like the new app at all. I can not pay my ready reserve off. I now have to call the bank and wait on hold to pay it off or sit in the mile long line at the bank. Please bring the old app back.

Update: Candace in customer service was wonderful in explaining the new app to me. Although I stick to my original post! The previous app was so much more user friendly! Please bring it back. Why make something so difficult?

Developer Response ,

Thank you for updating your review. We're glad Candace was able to assist you. We will pass on your feedback to our team.

App Privacy

The developer, South State Bank, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer's privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Information

Seller
South State Bank
Size
48.6 MB
Category
Finance
Compatibility

Requires iOS 11.0 and watchOS 3.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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