Book a flight in just a few easy steps
Check in, change or cancel your domestic flights. You can also book and check in when you fly with us to any of our international destinations. Plus, add extras like EarlyBird Check-In®.
Super-Fast Shopping & Booking
Book a trip in just a few quick taps. Use Face ID® to make booking even faster! You can also store your credit cards.
Everything you need to Travel
Get the information you need right at your fingertips on the home screen - gate information, boarding position, flight status and more.
Boarding Pass on the Go
Get your own boarding pass 24 hours in advance and save it to Apple Wallet™. *To obtain your own boarding pass on a multi-passenger reservation, you must be logged-in and have your Rapid Rewards® number associated with your trip.
Use the app to take you to our Inflight Entertainment Portal where you can watch Free Live TV1*, listen to Free Music1*, play Free Games, access on-demand TV content2*, and watch Movies without having to download a separate app2*
*Available only on WiFi-enabled aircraft. Limited time offer. Where available. 1 Due to licensing restrictions, on WiFi-enabled international flights Free Live TV and iHeartRadio may not be available for the full duration of flight. 2 To view movies and select on-demand TV content, download the Southwest app from the App Store before your flight.
Airport Pickup and Drop-off
Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app, too.
Cars, Hotels, and Vacations
Use our app to quickly book all of your travel needs.
Earn Rewards when you Travel
Sign up for Rapid Rewards® and earn points on your flights. Did you forget to add your Rapid Rewards number during booking? – No worries, add it after booking your flight and earn points. You can then use those points to purchase more flights!
Live Chat is here! Contact our Customer Representatives through Live Chat by scrolling down to Contact Us in the navigation drawer, and then tap on “Chat”.
Ratings and Reviews
Peace of Mind
Love this app and Southwest. I try to only fly Southwest when flying home. It’s a direct flight and the app makes booking, checking in and obtaining the boarding pass efficient and convenient.
I appreciated it even more when my mother was ill and I flew home for the battery of tests needed for her. I booked a last minute flight for Christmas Eve. Most flights were atrociously expensive but my Southwest flight was $75!!! I couldn’t book it fast enough. My mother was diagnosed with stage 4 cancer so my return flight was pushed back. I easily changed flights through the app within crazy fees. This occurred a few times as my mother quickly succumbed to the disease and I had to postpone my return flight again.
I cannot express how unbelievably thankful I am that during such a fluid, emotional and challenging time that my travel was so easily changed through the app at any time - and that I did NOT incur RIDICULOUS fees (my friend recently paid $250 to change flights to a less expensive flight through another airline???) that would’ve compounded my anguish at such a time.
I already loved Southwest but I’m this day and age, I appreciate them even more.
I Love Southwest!
I totally appreciate the LOVE! Every time I fly this airline I walk into an atmosphere where the employees have the freedom to be funny, to bring more of themselves into their jobs (on my last flight between Philly and Denver the flight attendant sang- she was awesome!), and where they seem to genuinely enjoy coming to work and also working together as a team. That happiness is contagious and only makes me want to add my own energy to it. (“What the world needs now is love, sweet love...”) I fly often, and as often as possible with Southwest. Pulling up to the airport, my own smile begins as I get out of the car and head to curb side checking; I know that from this first moment of my “Fly Southwest” experience, I will encounter energized, proactive, and friendly people who do a great job. And I know that the experience will simply continue through the moment I touch down at my final destination. I also TOTALLY appreciate the lack of baggage fees and the no-hassle trip change policies. Such a relief, and such an example of a better way to work with and treat people. We are all one human family and life is hard enough. Southwest makes it better!
Dr Sue E Pressman
SWA is always my first airline of choice. The customer service is the highest, in my opinion, in the airline industry. I once lost my wallet on the flight. Not only did they find it and contact me, but it was sent to the headquarters and mailed back to me with everything in tact!!! Including all the money!! Southwest Rocks!!! Please; never go out of business!!! In contrast, I once left my beautiful leather jacket on a Delta flight. The plane was still at the gate and when I realized, almost immediately, that I had left the jacket in the overhead bin, I reported it to the gate attendant. I got no help and never got the jacket back. One other time with Delta, I had to check my bag at the gate because the overhead bins were full. That had valuable personal items in the bag. The bag was stollen, no ID put into the computer and I never got it back. For at least 5 years I have put Delta airlines out of business, in my mind. Again...Southwest is the B E S T!!! Every other airline and many other industries can learn a lot by paying attention to the SWA business model.
Dr. Sue Pressman
Licensed Professional Counselor
Certified Career Counselor
Board Certified Coach
- Southwest Airlines
- 99.7 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2019 Southwest Airlines Co. All Rights Reserved.
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With Family Sharing set up, up to six family members can use this app.