Space Coast Credit Union 4+

Missing biometrics

9/15 update: face id enrollment is where the developer said it would be, in settings rather than profile settings.

On a side note to all those who complain about the app… Seriously you all need to get a grip. The things you are complaining about is not rocket science.

If the app seems to hang, close it out and check to see how many other apps you have open, and close them. Then relaunch.

Check deposits? why would you think you don’t have to enter in the amount? Of course you need to. This is no different than every other bank app out there. If your check is illegible, how do you think the app is supposed to detect the amount? There are no magic elves looking at it. If you can barely read it, don’t expect the AI to either; but don’t blame it.

Its a no frills app people. Stop trying to make it into something its not. Except for Zelle. That should hopefully be in the road map to add.

Original Review:
The latest version is missing the biometric enrollment in the profile settings.

Developer Response ,

Thank you for your feedback. To enroll in Face ID login, select 'Settings' from the app's menu and select 'Enroll in Face ID Login'. We are working to have the instructions corrected. We apologize for any confusion caused.

Auto loan beware

Never get a auto loan from this place they trick you and make you think it’s easy with one simple phone call once you get approved for a loan with a vehicle in mind…the employees there are a bunch of circus animals and have no idea how to do business especially Franci the dealership reviewer she honestly should be fired I tried getting a hold of her many times and she only called me once and left a vm and then called me again but stating that the dealership I was wanting to get the car wasn’t approved… and wouldn’t explain why because it’s “disclosed information” there is no communication with this bank having me run in circles trying to get a vehicle to “their liking” instead of a vehicle I want its honesty unfair that they approve a auto loan but wants you to either buy from a private person off the street or a dealership to their liking although I’m the one paying the loan.. keep in mind the vehicle I wanted was a clean title and had a vin number and everything…But I wouldn’t be surprised if this bank closed down they do everything backwards if they don’t like the dealership you’re going with…you would have to submit them a bill of sale first and have them approve it before going anywhere with them and to get the vehicle… keep in mind this dealership is on Google and has good reviews and the document sent was a actual bill of sale pdf through their business email and provided everything. This bank is a joke

Going on 3 months since I could log in…

I have not been able to use this app for months at this point. Never logs in, continuously spins for loading, and if I wait, it just times out and says there’s an error. Tried messaging SCCU directly and they said “it’s virtually impossible to help you via message, please visit our branch to do it in person.” I tried reinstalling but not only did it not work, but now I’ve lost access to fast balances, so I have to guess what my balance is, wait for a text update in the morning, or log into it via safari…

Clearly a lot of people are having an issue and SCCU is doing nothing to solve it! They don’t mind responding to reviews on how to use the app, but reviews that say it’s clearly broken they pay no mind to! What’s worse is I’m worried they’re not going to solve it given the most recent update was 3 months ago and the second most recent was 2 YEARS ago! Please fix this!