- New design! We have redesigned the MyHealth welcome experience to be more intuitive and visually appealing
- In addition to PIN, you can now use your fingerprint to securely sign in to your MyHealth account
Ratings and Reviews
When it works
The app is great when it works, however the last few updates have been detrimental to the functionality. More times than not, the fingerprint id doesn’t work. Then when attempting to put in my password manually, it tells me it’s wrong and I have to reset my password. I attempt to login with my password that was just reset and I get locked out of my account for 24 hours. Needs major updates to fix these bugs. What good is the app if you can’t access it?
I am so overly frustrated. I needed to get into my account ASAP. So I open the app and use my Touch ID so I don’t have to use my password. And it told me I need to log in. So I entered my email and password and it said it was wrong. So I tried 2 more times and I know for a fact what my log in info is and it wouldn’t work said I would be locked out or I have to reset my password. So I entered my email got the link reset my password and still not working says email or password is wrong. If I keep trying I’ll be locked out and only to way to fix it is to wait 60 mins or reset my password again. So after resting 3 times and it’s not working I email customer service. And it says they will get back to me in 24 hours. I need into my account now and I’m basically screwed on my upcoming appointments because I count on this app.
App doesn’t save feature tiles and errors out on log in PIN
If I try and save the feature tiles and goes right back to default tiles.
The PIN login only works ONE time after password has been entered manually. If you timeout; the app only allows one time for PIN. After that timeout is made on the PIN the app throws an error saying enter your password. The pop up error should be more specific on why. No one cares if it’s because of policy, just explain that instead of treating your customers like simpletons.
- Spectrum Health System
- 252.3 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 17+ for the following:
- Frequent/Intense Medical/Treatment Information
- Copyright © 2016 Spectrum Health. All Rights Reserved.
With Family Sharing set up, up to six family members can use this app.