Spencer’s Nation 4+

I’m super picky about what jewelry I buy from Spencer’s because although a lot of it is cute, a lot of the pieces don’t fit my style. So in turn I have saved my punch cards for long periods of time until I saw something I actually wanted. Now I have an expiration date?? If you’re going to change your points system that has remained the same for years. At least keep it consistent and don’t take away the freedom of choice as to when your customers want to use their rewards. Especially after they are spending money on your business to earn said rewards.

I don’t mind that things are transferring to the app What I do mind is that now I have to go within 45 days to redeem my free jewelry (per text message received today) whenever I had the physical punch card for over a year and wasn’t pressured to come back so fast. I like waiting a while because then new plugs (whatever other jewelry/shirts/etc) comes in and I have more of a variety. Now im going to have to come back sooner and probably only have the same options I already bought from today. Please fix :/

Punches can not be earned or used with online purchases, but expire within days. The text I got on August 4th says it expires in 45 days but the text I got yesterday (August 20th) says I have 10 days. Did 35 days pass in the span of 17 days? I can’t go shopping once a week if not more just to earn a free item.

The shop online and store locator options do absolutely nothing. The cards show how many punches you have but give zero indication on when they’re supposed to expire. How am I supposed to know when it expires if I lose two days per day?