Spin — Electric Scooters 17+
Skinny Labs Inc.
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- 免费
iPhone 截屏
简介
Spin is reimagining the way people and cities flow by offering shared electric micro-mobility options as an alternative to traditional forms of urban transport. We are committed to being the best possible partner for cities while building the safest, most equitable, and most sustainable mobility solution for the communities we serve. Just download our easy-to-use, reliable app for access to thousands of shared scooters and bikes across the country. Spin scooters and bikes are emissions-free, so you’ll also help keep the air fresh every time you ride.
How to Take a Spin:
- Open the app to find the nearest Spin scooter or bike.
- Unlock your Spin by scanning the QR code or by entering its ID.
- Ride safely to your destination, using bike lanes where available.
- Park responsibly, avoiding pedestrian right of ways, building entrances, and wheelchair ramps.
Want Spin scooter or bike-sharing where you live for your commute? Have feedback on your ride? Contact support@spin.pm, or find more info at www.spin.app
California Privacy Notice: https://www.spin.app/policies/ca-privacy-policy
Terms of Use: https://www.spin.app/policies/terms-us
新内容
版本 4.292.0
Thanks for riding with Spin! To make your rides even more enjoyable, we update our app regularly.
What's new:
- Bug fixes and general improvements
评分及评论
Kept charging!
My first experience and I found it too be too fast for me, but my son has no problems with it. I rode about 4 min minutes and decided to end my ride and the darn thing would not stop! The app that went into a perpetual downloading mode and the time continued on! It’s Saturday and I called the number on the scooter itself, in addition to two other customer service numbers from the internet and no one picked up bc business hours are Monday through Friday. When it was all over it had been 35 minutes and now I had to find a valid parking spot. I checked the requirements as listed on the app and still it took a total of 4 minutes to get it in the exact spot! Omg! I was charged for 39 minutes for a 4 minute spin!! I am so disappointed!
Well, looks like I owe Spin scooter an apology...I WAS WRONG!!! Apparently, these guys do work the weekends. One of the calls I made allowed me to leave a message. I explained my issue and left my email address and phone number. After being home a little over an hour , I again checked the app , and to my surprise, noticed my account had been refunded! I had a missed voicemail from Phill with Spin support advising me that he had located the scooter and my activity and refunded me. It WAS THAT EASY!!!! They jumped right on it and resolved the problem. I AM SO IMPRESSED! THIS IS EXCEPTIONAL CUSTOMER SERVICE. Thank you and I’m amazed at your professionalism and quick reponse.
Great Customer Support
I recently used the spin scooters in Orlando. Make sure you go over the options carefully in the app especially if using Apple Pay( the 20$ is security deposit doesn’t mean it’s the day pass). We had a great ride and they are accessible scooters anywhere downtown. The scooters feel very safe and only allow you to go 10 mph. I had a few issues with understanding the costs when we finished and realized how much we ended up spending over the 3 hours.(we accidentally paid by the hour) Make sure you buy a day pass or hour pass so you’re not paying by the minute(my gf and I made that mistake). I was able to talk to a customer support rep , Lisa, and she couldn’t have been more understanding and helpful. I had no problem accepting the fact that we probably made a mistake, but Lisa showed genuine compassion and detailed how the system works and the best options going forward. She gave us both significant refunds and understood our mistakes. I only to want use Spin electric scooter now because of her service skills and compassion. We have several different brands in Orlando and I’m so glad that I was able to talk someone who really understood the problem. I look forward to using Spin in the future. I always applaud and recognize quality customer care! Thanks again Lisa!
Genius.. but
It was ALOT of fun. The scooters were quicker than I thought they’d be. I also like the fact that they’re providing a service that helps give people easier and perhaps more accessible or efficient means of transportation. Whether it’s a daily commute to work across the city, getting to your next class across campus or just a fun cruise around the town with friends, this is a quick and budget friendly way to do so! It’s pretty straight forward to start your ride but if you run into an issue like I did midway through my ride. Which brings me to my conclusion this probably one of the worst customer service/help set ups I’ve ever came across. I happened to run into an issue on my first ride and I ended my ride early which prompted the app to ask for a photo of where you parked it and thinking I had to reload my account with funds to ride longer I “parked” it in a non parking zone to quick reload and hop back on but ended up being locked off the scooter a mile and a half away from my vehicle. Also mind you that it states you can be charged a penalty fee if left outside of a designated parking zone and these things are locked and too heavy to just walk it to a parking zone. Their only means of support were sending and email and waiting for a reply or calling a number in which nobody picked up and it went to a generic voicemail to leave a message for a call back. I received a call two hours after the fact I and a email reply probably 4-5 hours later. Could be 4 stars?
App 隐私
开发者“Skinny Labs Inc.”已表明该 App 的隐私规范可能包括了下述的数据处理方式。有关更多信息,请参阅开发者隐私政策。
与你关联的数据
开发者可能会收集以下数据,且数据与你的身份关联:
- 购买项目
- 财务信息
- 位置
- 联系信息
- 用户内容
- 标识符
- 使用数据
- 诊断
隐私处理规范可能基于你使用的功能或你的年龄等因素而有所不同。了解更多
信息
- 销售商
- Skinny Labs Inc.
- 大小
- 163.7 MB
- 类別
- 旅游
- 兼容性
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- iPhone
- 设备需装有 iOS 14.0 或更高版本。
- iPod touch
- 设备需装有 iOS 14.0 或更高版本。
- 语言
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丹麦语, 乌克兰文, 俄文, 保加利亚文, 加泰罗尼亚文, 匈牙利文, 博克马尔文挪威文, 印地文, 印度尼西亚文, 土耳其文, 希伯来文, 希腊文, 德文, 意大利文, 捷克语, 日文, 柬埔寨文, 格鲁吉亚文, 法语, 波兰文, 泰文, 爱沙尼亚文, 瑞典文, 简体中文, 索马里文, 繁体中文, 缅甸文, 罗马尼亚文, 老挝语, 芬兰语, 英语, 荷兰文, 菲律宾文, 葡萄牙文, 西班牙文, 越南文, 阿塞拜疆文, 阿拉伯文, 韩文, 马来文
- 年龄分级
- 17+ 无限制网页访问
- 位置
- 此 App 在未打开时仍可能使用你的位置信息,这会缩短电池续航时间。
- Copyright
- © 2024 Bird Rides, Inc.
- 价格
- 免费
支持
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