SPIN! Pizza 4+

Great food and awesome customer service. I knocked 2 stars off because of the atrocious app. I literally cannot place an order via the app and always end up calling in my order and hoping that I get my points. I’m surprised that the app has not been fixed. Just read other reviews where people had the same issue. Glad to know it’s not user error.

I have ordered a lot online from Spin thru the app with the expectation that when I am logged in, I will receive Spin Rewards for my purchase. That is NOT the case. The only thing you can do on the app is check rewards, you cannot earn them by ordering thru it. Big miss on the app developer’s part. Frustrating for consumers, too. I have had to send emails to their customer service to request credit. Unfortunately, if you pay online, they do not give you a receipt when you pick up the food. So there is no barcode to scan. I also have had issues with having to start my order over completely if I want to edit something or make a change. Lots of room for improvement here...

The new app is FANTASTIC! Super easy to use, clear images and intuitive for everything from reviewing menu to special orders. It makes ordering simple, and clear ability review final order and make subsequent changes/additions without having to start over. Also, love the integration w/spin club locality account so I can either use points to pay or acquire points from purchase that are immediately credited to my account for future use. Such an improvement on last version and now just an overall GREAT app.