Screenshots

Description

Get remote support for your iPhone/iPad from your remote technician! Users can real-time screen share to remote technician with a Splashtop On-Demand Support (SOS) account. Technician will be able to provide assistance to guide the user. Session connection is securely protected using industry standard encryption.

Quick Guide:

1. Download and launch SOS app on your iPhone/iPad.
2. Share the 9-digit session code to your remote technician who has a Splashtop On-Demand Support (SOS) account.

What’s New

Version 3.4.6.0

- Improve video encoding efficiency of remote sessions.
- Security improvements.
- Various bug fixes, including a problem that sometimes app will crash randomly.

Ratings and Reviews

4.0 out of 5
20 Ratings

20 Ratings

Steven khoi ,

Fantastic

Works like a charm. Makes supporting family phones a breeeeeze

Saxon Beach ,

Only works in portrait mode.

This only works in portrait mode.
The Idevice sharing the “screen recording” session needs to rotate the device so that it is usable ate all.

You have absolutely no control over what is happening on the screen, as you would expect. Instead you have to get the client to rotate their screen until things are right-side up and then you most talk them into doing everything because you have no control remotely.

Very disappointed in this implementation as before it was usable and now, not so much.

Monos ,

Scammers Dream

This app should be banned scammers use it to trick people and steal bank accounts you need a better system of security

App Privacy

The developer, Splashtop Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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