Spok Mobile™ is a critical messaging / alerting application for use in healthcare, government, and public safety environments.
Some functionality requires a subscription / connection to a supported Spok system.
Bug Fixes and Performance Improvement
Ratings and ReviewsSee All
Needs more work
Seems like a first attempt, not sure why there is not improved functionality. Can only scroll backwards and not forwards. Multiple steps to 'delete all'. Can't see message from lock screen or Apple Watch. Feels like they paid a lazy teenager to program the app, but then lost his phone number.
A seriously flawed app
This app is very rudimentary in its design. I believe the app is dangerous if it is used for critical communication. It seems to be unstable and erratic. I was trying to use it as a hospital page system. Foolishly, The app does not require a 10 digit phone number to be input for paging, and I most commonly get a five digit number and have no idea what to do with it as the US phone system is now a 10 digit system. The app also allows paging from a computer and the user cannot tell the difference if he or she has been paged from a computer or from a phone. If one responds to such a computer messsge with a written reply the written reply does not go to the computer, completely undermining the two-way communication aspect.
I have received angry phone calls asking why I am not responding to spok messages. I go to the app and find out that it has turned itself off once again and there is a backlog of pages sometimes weeks or months long.
In my opinion, this app should only be used for non-important communication. Perhaps it is a good app for teenagers who want a new way to communicate. Certainly it is not ready for business application.
This app has many glaring flaws as pointed out in other reviews. I would add that the interface is primitive and not in keeping with the aesthetics of the new iOS. Also it requires many useless taps to call back a number. Page loading is slow. Ringtones that are provided natively with the app are all designed to give the user a heart attack. They are very annoying and extremely loud at the lowest setting.
App requires login every single time I need to use it for sending messages. Although this might have more to do with the institutional settings than the app itself.
The problem with these kind of apps is that the makers of these apps have very little incentive to improve their product based on user feedback because unfortunately the end user has no say in adoption of one app vs the other enterprise wide. That decision is made by the institutional IT folks who don't have to use these products like us end users.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
- Spok, Inc.
- 49.3 MB
- Requires iOS 10.0 or later.
- Requires iPadOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Requires macOS 11 or later and a Mac with Apple M1 chip.
English, French, German, Italian, Spanish
- Age Rating
- © Copyright 2017 - Spok, Inc. All Rights Reserved
With Family Sharing set up, up to six family members can use this app.