SpoofCard 9+

I have used this app for 8 years in my profession as well as my staff. It is a shame that I am having to do a review this bad due to just my last 3 purchases. I always continued to get excellent customer service until now. I have sent a total of 5 emails to you and only told that the staff is out of office and that you have a high number of inquiries. I am sure you do, with the same issue as I. I am being charged 3 to 4 credits per 1 minute call. All my calls are recorded and there is a call log with the seconds or minutes of call... most of mine are under 1 minute. I want my last 3 purchases reimbursed on what I did not use just what I actually used is what I should be charged for, or I will inevitably broadcast
on Facebook, Twitter, Instagram if your illegal practices. I will contact the BBB and The Consumer Affairs which is at no cost to me by the way. Yes I will and can do this with free assistance from Dept Of Consumer Affairs or if I have to pay to do whatever it takes to get this taken care of.
It takes a lot to make me mad and I am tolerant of many things but when you push I shove!

Hi there! I cannot apologize enough for the issues you experienced. We pride ourselves on great support and I'm horrified at how short we've fallen. Please email us at Support@spoofcard.com and I will ensure you are assisted fully. I want to make sure you are not only satisfied but are also a happy customer. I hope you'll give me the chance to make it right. Hope to talk to you soon.
Best,
Amanda

If you have an old grand fathered account then you can choose any number to call from without verification. So basically that’s the only way to actually use the app like I’m sure you’re intending to. Otherwise you have to confirm the phone number via OTP in order to “spoof” call from it. Makes nooooo sense lol.

If you have the old grand fathered account like I spoke of then you’re good. It works perfect and calls like every single number. I have not found one black listed number yet. If you don’t have one of these old accounts try logs or …idk I’m sure there’s somewhere you can buy one? It’s way better than trace bust even just gotta get that old grand fathered account without it though like if you just make a brand new account this app is completely useless and pointless. Completely and utterly

Hi There! We are thankful for the feedback and review! We understand the frustration and apologize for the inconvenience. As of a recent update to our services, new users will no longer be able to enter their own Caller ID to place a call. Thanks!

If you know what’s best for you, don’t waste your time to download this app. Someone lied on me and my life was basically on the line if the truth doesn’t come out. I called the person, recorded them and after the call, the recording was not appearing on the app but it was showing online as “still processing.” I contacted customer support and they told me they can’t do anything about it although the website indicated the call was recorded but not available. I asked them to escalate it to their engineers or developer if they could retrieve the recordings cos my life was basically on the line here and if I don’t get that recording, I’ll be in big trouble. They came back claiming they can’t provide the recording cos it’s not appearing available on their end although my call logs online shows the call was recorded but I couldn’t access the recording. This thing has cost me everything and I can’t believe I wasted my time, energy and money on this app when nothing works. How do you have a recording feature but doesn’t work. Or when something is recorded, we can’t access it. I regret so much and the fact that I couldn’t get the recording to prove my innocence has cost me a lot! Please save yourselves from this app.

First of all, we want to deeply apologize that you experienced this issue with your recording. I believe we dialogued with you via email and worked alongside of our engineers and carriers to restore that recording. We have resolved the issue that caused this, but once again, I'm deeply sorry that we had an issue that caused us to not have your recording on file. Please don't hesitate to reach out to us via Support@Spoofcard.com if there's anything further we can do for you.