iPhone Screenshots

Description

Spruce is the leading platform for HIPAA-compliant telemedicine and care outside of the exam room. A unified team inbox powers all of your practice's communication needs -- from phone, text, secure messaging, video calling, secure team chat, and more -- all from one app.

For Patients: Download to connect with your doctor for secure messaging and telemedicine.⁣⁣⁣

— FOR PROVIDERS —
(Patients, see below)

Spruce is the leading platform for HIPAA-compliant communication and care outside of the exam room. A unified team inbox powers all of your practice’s communication needs -- from secure texting, practice phone system, voicemail, secure file sharing, and telemedicine -- all from one app.

Spruce provides:

• Business phone line
• Business associate agreement (BAA)
• Secure video calling
• Secure messaging
• Asynchronous telemedicine questionnaires
• Fax
• SMS texting
• Bulk messaging
• Scheduled and template messages
• Free patient app
• Available on mobile and desktop

Customer support is available in-app or by email at support@sprucehealth.com⁣

— FOR PATIENTS —

Download Spruce to connect with your provider for secure messaging and digital care.

If you have landed on this app store listing via a link that your provider has shared, simply proceed to download. If not, please ask your provider for their Spruce invitation link.

Customer support is available at support@sprucehealth.com

What’s New

Version 3.7.7

Recent updates:
- NEW: Support for landscape video calls
- FIXED: The prompt for an incoming video call sometimes wasn't showing up
- FIXED: Camera freezing in video calls if you background the app then come back

Providers: thanks for sharing feedback, feature requests, and ideas in the Spruce Support channel.

If you love Spruce, please take a moment to leave us a review or rating in the App Store - it helps others discover Spruce!

Ratings and Reviews

4.9 out of 5
12.4K Ratings

12.4K Ratings

Lotus Counseling of Montana ,

Get Spruce NOW!

Are you on the fence about switching your practice over to Spruce? If so, I have only one piece of advice: get Spruce NOW!

Are you worried about the headache of getting your phone and fax lines ported over to Spruce?
Again, I have only one piece of advice: get Spruce NOW!

Are you unsure of how much your practice will grow in the upcoming months/years and wondering whether or not Spruce will be able to accommodate the changing needs of your growing practice? Again, I have only one piece of advice: get Spruce NOW!

As a private practice psychologist who is currently growing his practice at a rapid rate, I too had all of these concerns/questions… But with in the first half hour of my initial consultation with the amazing members of the Spruce team, my concerns vanished! And now, less than one week in, all of my phone/fax numbers have been successfully ported, my questions promptly answered, and my Spruce system in perfect working order! I could not be happier, my clients could not be happier, and I simply could not give Spruce a higher endorsement!

Get a Spruce NOW!

Trust me, you will thank yourself almost immediately!!!

Pipsquacky777 ,

I Highly Recommend Spruce

I recently switched my private counseling practice over to Spruce and my only regret is n not having done it sooner. I love being able to send and receive faxes in my phone. Having a secure phone “line” that uses my existing phone is wonderful. I can tag clients so I can do searches for people with similar issues and email them information that might be relevant to them. I can “page“ myself to remind me to do a client related task or follow up with them. (It’s kind of like the marking.) I can get off of the phone with a client and immediately write a note to document the call. I can do video sessions. I’m looking forward to improvements such as clients being able to access from their PC (right now they have to use a smart phone) and better reporting so that I can more easily send out the client records when requested. But they’re a great service for a great price. My anxiety level has literally gone down because of the seamlessness of this service. Thank you Spruce!

Developer Response ,

Thank you for taking the time to share your experience on Spruce — we appreciate it and are glad to hear that you are using many of Spruce’s features to their full potential in your practice. We wanted to let you know that we recently made it possible for patients to use Spruce on their PC (in addition to their smartphone). Please get in touch so we can help set this up for your practice. Our team is available via the support chat in-app or by email at support@sprucehealth.com.

sam saar ,

User physician

U can’t get to talk to live person to guide u. Good luck you will b in your own. I think they might have been a good company to begin with but now, when everyone trying to get online n they are trying to grow bigger but do not have the man power, they are having big time issues. They changed the plan on me, when I signed up, my plan said I’ll get a success manager but they now say it’s for enterprise plan, changed some settings to see that would work. Nothing has changed at my end, but calls r dropping right n left, having issues when it worked well in the past (I’m not talking about recent cyber traffic, even with that it was working great until they did “new version”), then my other phone no vanished, fax no vanished. I am just trying to be patient n see if they reach out n help out. I understand that they are swamped too. I hope they soon hire more staff to work for them n get my servers

Developer Response ,

Thank you for the feedback — I am sorry to hear that you had a poor experience with our Support Team. In light of the increase in Spruce users, we’re continually making improvements and updates to our app to support increased traffic. If you have specific feedback on video call improvements you’d like to see, we would love to hear from you. Please send us an email at support@sprucehealth.com, with the subject line “Video Improvements Review” so we can look out for it.

Information

Seller
Spruce Health, Inc
Size
94.2 MB
Category
Medical
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
12+
Infrequent/Mild Medical/Treatment Information
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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