Various improvements and fixes
Ratings and Reviews
$5 coupon: MLRFXPM
First of all, if you haven’t used Square cash yet make sure to enter the reward coupon “MLRFXPM” on the sign up screen to get a $5 bonus after you send your first transfer over $5!!!! Enter it after it asks for your number. If you’ve already signed up you can enter the reward coupon on the profile menu if you scroll to the very bottom.
The service itself exceeds the competition found in PayPal and Venmo in its ease of use. Sign up is super easy and very convincing for friends, particularly when out to dinner in San Francisco where asking the waiter to split a bill is like pulling out your teeth. I like the fact that I can send money to anyone even if they haven’t signed up with Square yet. The app is simple to use, swift and clean. There are two options for transferring money to your bank. Either instant deposit which takes a small fee, or the next day. Or you can keep the money in your account, and use the square debit card for any online purchase. You can even request a sleek looking physical debit card and use that anywhere. The app itself seems secure, especially with the touch ID integration for quick payment. This app has changed how I exchange money with friends or even new acquaintances!! I’ve even started using it to pay rent directly to my landlord. Welcome to the new modern era.
Square cash is now my go to for quick payment transfers to friends and family. Overall you should definitely give it a try, especially with the $5 bonus it gives you!!!
Geniusly simple, perfect for any occasion!
Can’t say enough good things. It’s such a simple app even my parents and grandparents can understand how it works (enough). If my kids were any older, I’d almost be afraid they’d use it too much!
I use to use Venmo for everything thing from renters to gas change for carpools. I’ve had a bumpy time with them between occasional times when it just wouldn’t connect to my bank account or even respond at all, then the next day it’d be fine. To a weird identity theft issue that happened using my Facebook login for multiple apps including Venmo and thousands of dollars were laundered through my account! All these issues have since been resolved but the security aspect and intermittent bank communication issues were just too much!
Now with the Cash app, I’ve referred it to colleagues, friends, family, tenets and I’ve never had issues and had the most simple time using it for a couple years now! It’s not just a simple to use app, but it’s highly convenient to have instant transfers to my bank for a few cents fee. I haven’t seen another way to instantly transfer funds like that unless the other party uses the same bank as me. All around, it doesn’t matter how old/young adept or confused you are with technology and apps, this app is the best I’ve ever used for money transfers; business or pleasure!
Developer Response ,
Hi there! Thank you for taking the time to leave us a review and refer Cash App to friends, family, colleagues, and tenants. We are thrilled to hear that you're enjoying Cash App and appreciate your customer loyalty. Take care!
I actually came here in search for help with a customer service issue, but I’ve lost some hope after reading other reviews. After a solid 2 good years of excellent service, I’m not sure what to think of this app anymore. I am currently missing at least $1000 that seems to be “lost”. It’s been 6 business days now and no response, very little follow up. I was out of town, across the country with last than $30 after this glitch. The merchant claims a refund was processed. Initially, I was hesitant to believe the merchant, until two other bills paid with cash app had the same issue. Cash app takes the funds, merchant never receives them. Or, merchant releases the funds, cash app never receives them and I don’t have them. The email system for customer service is really inconvenient. When customers are missing funds, having to send an email to an unresponsive system is pretty infuriating. I appreciate the honesty in stating the wait for a response may be up to 3 days, but this is crazy. This is a lot of money that has significant ramifications. and a huge inconvenience.
I have since updated this review to 4 stars. Given the previous years of good service, customer service finally reaching out, and the refund being received. However, the Customer Service system can be a bit inconvenient. I have to deduct a star for that. I understand that it’s probably extremely cost effective but it can make us consumers feel alone in rough times.
Developer Response ,
We hate to hear that you have not received a response to your concerns. Hopefully our team has already been in touch, but if not, please feel free to touch base again to let us know: http://squ.re/cashhelp
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