Squarespace: Run your business +4

It is so ironic that SquareSpace works so hard to make sure webpages display correctly on any size display: phones, tablets, or desktops, yet, editing SquareSpace webpages in anything less than a desktop device with mouse or trackpad doesn’t work. Forget about trying to maintain a webpage from your cellphone.

There have been a few SquareSpace iOS apps like “Blog”, but they were pretty rudimentary missing many features you depend upon. With this app, you can now create new pages, add entries and edit entries in events and blogs, and even rearrange your webpage and menu items.

You still need the SquareSpace “Commerce” and “Analytics” app to see how your webpage is doing. And there’s still no way to see donations. Or export donations and orders to a spreadsheet. But, now when someone calls me and says I need to change something immediately, I don’t have to rush back to a desktop computer to make that change.

Thank you for your review here. We plan to support more features in the future, so we appreciate your feedback on the app.

For any more questions or feedback, please reach out to us directly within the Squarespace App. To do so, tap the account icon in the bottom-right and then tap Help.

Squarespace used to be pinnacle of cool and classy UI design, but the latest iteration of the app is a confusing departure. Headings are *tiny* and gray making them visually subdued and super easy to overlook when they should be standing out. Iconography is super generic and has no personality. Square-corner buttons are easy to mistake for plain text boxes (especially being so large compared to other text and UI) or don't look like buttons at all (why is some button text black and some blue?), graphs are hollow and not very useful (show me more useful, actionable data—more trends over time). Revenue section takes hours to update sometimes (how hard is it to sum all orders??). Commerce section is needlessly airy and open, especially the orders list. What I need is to get to information quickly, so a dense layout would be preferred. Currently I can only see only *5* orders at a time on an iPhone 14. (Though mini product images for each order are a nice addition, so keep those!)

I realize this is a tough task. This app does a lot all in one, and a black and white brand identity makes things especially challenging when it comes to UI/UX. Clearly some emphasis has been given to the site editing experience, which I definitely appreciate... but maybe less time spent on redesigns and more time iterating/improving what you already have, plus adding more useful features would be really nice!

Hey there, sorry to hear you are having trouble with the app. Please reach out to our Customer Support team at appreviews@squarespace.com. We would be happy to help as best we can. Please let us know how this goes in an updated review.

This app is good but it becomes a frustrating experience when it could not do what is available via a web browser. Your iPad alone will not do, your Mac is required to properly edit or manage your site. After setting my website on a Mac, I still could not use the app to conveniently manage images, captions, properly manage posts and edit posts. I have to have my Mac. Also WHY does a carriage return creates a double carriage return? Is this something that is different for each temple? But I doubt that because I have tried other templates and they did the same thing. Please, it has been some years now, and we would REALLY, REALLY, REALLY appreciate it if you would make your app on par with the features via a web browser. This will make your claim valid when you say we can do everything on the app.

Reply to Squarespace: thank you, but Squarespace is assuming that everyone knows an Enter key is synonymous with a Return key; and since Squarespace is promoting its mobile app to manage Squarespace websites, this assumption is problematic because a keyboard on a touchscreen behaves differently than a hardware keyboard — the shift-return (shift-enter) does not generate a “soft return”. What is obvious to Squarespace is not necessarily obvious to its users.

We appreciate your feedback. As far as returns, when you start a new line of text by pressing "enter" on your keyboard, this renders a "hard return," which is a double-spaced line break. If you'd prefer a single-spaced line break, you can use a "soft return" by pressing the Shift + Enter keys together. This will start a new line immediately under the previous one.