Starbucks 4+

Update ✭ ✭ ✭ : Originally gave 5-stars but there needs to be an option to order pour-overs specifically. Since all remaining stores removed Clover machines, whenever I order my Featured Dark roast with shots after 11 am, 70% of the time, baristas don’t know that they need to do a pour-over. So I get there and they say they used pre-brewed Pikes or bitter medium roast from the container and I just spent a whopping $8 - $12 (dep on # of xtra shots) on a coffee I DIDN’T ORDER and they have to dump it and remake it as a pour-over, wasting their time, my time, coffee, etc. So please, there used to be an option to order, let’s say, Verona using the Clover®️ and I could add everything I wanted. But Clover’s are all gone now. So just replace that feature with us being able to select the roast we want as a pour-over so the baristas don’t get confused. It’s such a waste of time.

Original Review ✭ ✭ ✭ ✭ ✭

Very close to perfect app for my coffee habit. Love ordering ahead or even in the store ordering from app. I feel like there were one or two things I would have suggested changing or adding but I can’t think of it right now :)

Yeah there’s problems that happen, but nothing that can’t be fixed. Example (My fault): I accidentally ordered from an incorrect location. I was embarrassed but told the barista. All she did was ask to see my order and she fixed it. Example (Starbucks error): hey it happens, it’s a big company. I ordered my drink and picked it up & drove away. Not until I was a good ways I tasted my drink. Blah! It tasted of Mint. Sorry mint lovers, I just don’t like to eat or drink toothpaste flavored stuff. I called Starbucks number listed on the app and I was refunded via the app. Stuff happens but this app is helpful. I’d love to see more Starbucks games- I want to Win!
The one thing I want- is to be able to order and buy a cup of water and/or just a cup of ice on the app.
I also want to be able to order a drink from RESERVE Stores- it’s very frustrating trying to order multiple drinks and some are Reserve and the others “normal”. I have a shop near my business and I regularly order for my employees but we don’t have the time to wait for a Reserve drink.
I was extremely disappointed with Starbucks when I went to the Chicago Roastery and told the entire store does not redeem Stars. My company goes once a year for a week to Chicago and we go to the location a lot while there. We should earn PLANETS there.
That was very disappointing we see that location like our Disneyland.

The mobile app is so useful, however, the last update seemed to have gotten rid of some features I found helpful. For one, I don’t like that now when you go Into the history, it no longer shows the date and time of your purchase, so if you need to take a screenshot of your “receipt” it does not include the complete purchase info, which renders it less useful. It shows a receipt number, which is not useful to me, and it is inconvenient to have to screenshot both the history list AND the purchase itself. Why did you get rid of this? Why fix what wasn’t broken? Also, you have removed the date info for the Starbucks cards. It was helpful to have the info on the start dates of my cards to differentiate the cards, especially the similar ones. It used to have that info before. It also is frustrating when the app does not let you choose the store you want and sometimes suggests some faraway store. It would be helpful if it also told you reasons why you are unable to use the app - ie, store shut off mobile orders, store is closing, etc. Otherwise, you think it’s your phone or app and you waste a lot of time. I also would like that the app kept the history details for the “free” items, because just because it’s free, doesn’t mean you don’t want to record WHAT you had. But, for the most part, I like using the app.