StarEye 4+

I’ve been getting great use out of this camera however all day today there has been no camera available to view. I’ve unplugged my router and reset it. Nothing. I’ve unplugged the camera. Nothing. I’ve did a hard reset and it will add it but once back to home there is no camera. Tried re adding and it tells me camera has already been added. I’ve even removed app and redownloaded, added camera back all for it to tell me for the second time “current network anomaly” at this point I’m not sure what’s going on and maybe it would be more useful to people to have a bit more info in the customer service area. Because of this, 2 stars. I’m honestly not sure if it will work again which is pretty disappointing.

Well for starters the power indicator in the app is incorrect. When I had the product plugged in to the house power it showed 5% charged then placed it outside in the sun to charge it by useing the soloar panel still only 5%. After the sun went down and about 10:00 pm the power indicated went up to 50% and then back down to 5% around 6:00am. The cruise feature is only available when it wants to be and no option to adjust. Other then those things works great Just released an update and the cruse feature is now available and it works. I wish I could set specific spots for the camera to cruise to and have it stop at said point for 5 or maybe 10 seconds and then it would move to the next set point. The power indicator now shows that the battery is charged 25% and charging regardless of the fact of it being middle of the night or the middle of a bright sunny day. Last thing at this point is camera missing recordable events. Example of things that it does not record are things such as I walk right past the camera but it will record a person walking down the street on the opposite side of the road. It also missing all event that happen after sunset. Push notifications is working again.

Update they updated this crap again and now I have to get out my ladder to reset the camera again just to see if I can get this crap working again. Customer service does not answer emails and there is no phone number to call.

DO NOT BUY THIS JUNK

If you respect yourself, your family, and your property, you will get decent security camera bc this one ain’t it. It hardly connects to the app, it moves “guard” position (turns to look into the middle of nowhere from where I originally set it), offers no real Cloud package so you don’t have an option to truly playback video, AND to top it all off, the customer support is virtually NONEXISTENT. No one to call, email, write, nada..
You’re probably wondering if it’s anecdotal, well read around, Everyone is saying this same thing. Don’t be fooled like us, or do, after all it’s your money.