Starship - Food Delivery 17+

We live on Hashem dr, so we were very close to save Mart, and had been thinking of using the Robot. Well, today was the day and so we set up a short order of a few things we needed. Then using the I-phone, the travel of the Robot was plotted on the map, plus a scale of how far along the order was. I received the order in about 25 minutes, almost exactly what the order said. There were only two items not received, two ice cream products, but in the check out, we were told of this. Other than that, the process was very interesting and exciting. The items were all correct, matching the photos on the order list. Many thanks for this most interesting technology. PS , it is fun to watch the Robots travel up and down the sidewalk all day long. Curtiss and Linda Petersen

So, first off, this is a very interesting, cost effective way to grab a few things you need last minute, without having to go out to the grocery store! That’s the “love” part. Now for the “hate” part. You select all of the items that you really need, and they charge you for ALL of those items, and let you know the progress. Still great! THEN, inevitably, they send you a message 20 minutes later saying that they do not have either ALL, or part of your order. UGH! In this day and age, I get that, but you would think that there would be a way for the app to sync up with the inventory. Especially since they charge you up front, then take 3-5 days to adjust the order amount. Not to mention the disappointment of having to go get the items you needed anyway. So what was the point? If you don’t have what I need, understandable, just don’t allow me to order it and don’t charge me for it. So all in all, IF, you can get what you actually ordered, it’s awesome!

Literally tried ordering a meal two hours ago from a spot that’s not even two minutes away, and when the robot finally starts driving toward me and arrives my order is missing. I have respect to the late night workers who can cook a meal at this time but it’s still situational. Overall you’re better walking to the food spot and sitting down to wait and receive your meal than using this app because at least then you’re not wasting your money for something that’s more of an inconvenience. I do have respects for the customer support that tried to help me out but overall they gave me a refund and free delivery coupon essentially. Overall I just think I’m not gonna use this app again to be honest and it’s literally my first time using it.