STARZ 17+

App Review, Not Content (device iPad Pro)

First, the app content is good.

My issue/frustration is with the functionality of the app itself. My biggest pain point (and it’s a big one for me) is that the app times out quickly and the video closes, especially whenever my iPad screen times out. So, say I hit Pause on a video for more than a minute or two and/or step away from my iPad long enough for the screen to lock, when I return, I have to reopen STARZ, and re-navigate to the video I was watching from the STARZ home screen. This also occurs when I switch between apps. Whenever STARZ is temporarily moved to the background, I have to search all over again. This is the only app I’ve encountered that does this, making it especially noticeable. Also, other apps have the PIP “drawer” functionality where you can slide a video off screen and return to it. This is not the case in STARZ... the video disappears, and again, if it has been a significant amount of time, I have to re-navigate back.

It’d be nice to have quicker access to the main menus, and to time out on the active content’s description screen (but keep the video window open if in PIP mode).

개발자 답변 ,

Thank you for your great feedback. We will take it into consideration for future enhancements.

Content is amazing app is horrible?

I’m under 40 so I watch everything on my phone through the app. I will watch a show on the STARZ app; I’m 15-minutes into an episode. Then I will have to pause it just to check something really quick. If I stay paused too long it totally clears the show out. When I’m done with what I’m doing and go back to the app—- I’ve been put back at the stars main page.🙄 Shockingly - there is NO quick access thumbnails of my recently viewed shows listed on the main page. So I have to scroll and search for my show again. Once I click on it. It starts the entire show episode over 🥴😳🙄sooooo I think.🥱 It’s actually playing the PREVIOUS episode i watched and it’s starting it from the beginning!!!😳😳. Like even Before the previews/ advertisements. Then it starts playing and in order to get to the next episode you have to fast forward all the way through that episode. the app makes the entire experience very unappealing to go back to watch a show when it puts you back At The beginning previous episode? It’s like why even bother. I quit my trial. Any company who this innovative and progressive in the content it provides but doesn’t bother putting any effort into the manner in which the content is delivered because they assume(Wrongly) that most are watching this on TV when the fact of the matter is statistically most Americans are watching this on the telephone. Therefore the app working is vital. Netflix knows that, HBO knows that, and so should STARZ.

Starz Review

I love the Starz original shows, so far I’ve seen Outlander which was really good, and now I’m watching Black Sails and am really enjoying that as well. Really keeps me entertained and wanting to find out what happens next!

I only have one issue with the app which I wish could be resolved. When I go onto any other app such as Netflix or Disney Plus I could watch a show on the TV, and then later or the next day go onto my phone and go back to where I left off, and then back to TV, and so on and so forth. With this app I will go onto my phone and it does not do that.

For example, I am now watching Black Sails, when I went onto my phone the other day and opened the app, I selected my account, and it didn’t even show where I left off at, and it showed that I was still watching Outlander when I finished that show months ago. Something isn’t syncing from watching the app on the TV, to the phone, or to the computer. I wish that this issue was resolved, cause sometimes when I’m sitting in a waiting room or somewhere I just want to pull out my phone, plug in my headphones and watch the show or movie I’m on, and where I left off at. Also, when I searched Black Sails on my phone, it showed that none of the episodes were watched, so it’s not just where I left off at, it’s also not registering that I’ve seen any of it at all. Please fix this glitch, it will make me very happy!