With the award-winning State Farm app, you can manage your insurance policies and other products, request roadside assistance, file and track claims and much more.
Drive Safe & Save® is on the move!
• We’re moving all the great features of our safe driving discount program — Drive Safe & Save — into the State Farm app.
• If you’re enrolled in the program, we’ll email the first person listed on your auto policies when it’s time to start using the State Farm app to access your Drive Safe & Safe details.
• If you’re already using the Drive Safe & Save app, you won’t lose any of your info.
IMPORTANT: Drive Safe & Save terms of use, including precise location data collection and sharing, only apply to customers who set up Drive Safe & Save and enable specific permissions on their mobile devices.
View and manage your insurance policies.
• Quickly pay your insurance bill — even with Apple Pay.
• View your insurance card and add it to Apple Wallet.
• View your insurance policies and coverage details.
We’re here to help when you have a claim.
• File a vehicle, property or vehicle glass claim.
• Track the status of your claim through every step.
• Get claim status notifications.
• Get roadside assistance with tire changes, dead batteries, stuck vehicles and more.
• Search for repair shops.
More convenient features:
• Get personalized reminders and notifications when you log in.
• Ask Siri to view your insurance card or claims with our shortcuts.
• Log in with Touch ID, Face ID or a PIN.
• Need technical assistance? Send us a message on your time with our messaging feature.
• View details about your financial products.
• Help topics are available in the app when you need them.
• Learn about other products State Farm offers.
Friend had a no fault accident in my vehicle on way to get air bag recall done I can’t drive 2 cars at one time . They back dated policy and it through just that one vehicle into a lapse when all three of my vehicles were on one policy just the one that had been wrecked lapsed .Then they completed my claim it was a total loss I had only liability so I wasn’t getting anything from State Farm . I sent pdf files of police report and pics of the vehicle wrecked .Everything they asked for. They had my full permission to talk to my friend the one driving when accident happened . They spoke with him numerous times . I know of at least four deportation times they spoke with him about accideThen after I raise sand about the lapse and show that my bill was paid on time they changed status of claim. like I said I wasn’t getting anything from them anyways . They said I wasn’t cooperating with there investigation all kinds of other lies . I work second shift 7 pm - 5:30 A . They are closed when I am getting ready for work and when I get off I told them it’s kinda hard to reach me but the nerve then the vehicle that was false lapsed they freaking charged me again for months of May , June , and July when I had already paid it . This took place in August .! Everything they send me has a different date on it ! My policy clearly states that my billing cycle ends on 21 st of the month so why do they try to cancel my policy as early as the 17 th of the month every month !!! Ugh !!! Beware !! I can prove every word .I have screen shot to back every word I have stated above !.
Please Add To The App, That The Customer Can Type In The Amount To Pay
Cwr1091
We need you to add to the app, the choice for the customer to type in the correct payment amount that is due for when State Farm has the WRONG PAYMENT in the spot where it shows what you pay per month, because you can’t make a payment for the month when that amount due that is showing in the app, is actually the wrong amount due, then the app makes you late on paying your insurance because there’s no option for the customer to type in the correct monthly payment that you need to pay! That’s about the only thing I don’t like about my State Farm app, they’ve done this to me these last 5 months and we’ve only been with them for 6 months, I keep having to call State Farm and give the bank card info over the phone so I can make our payment each month, it’s been such a very bad experience and it’s no peace of mind when you cannot open the app and type in the correct amount that is due when each month for 5 months they’ve always had a higher amount due per month for our insurance! Why would we wanna pay a higher amount? I’m about ready to delete this app if it’s not fixed soon! Thank you for your time!
Road side assistance and claim frequency?????
Disgruntled Inireds
I have used my roadside assistance part of my auto insurance twice in the eight months that We have been insured through State Farm. The first time the battery had worn down and just wouldn’t start. It wanted to turn over but it was to much of a pull on the battery. So we called to have someone come and jump start it. A little bit over a week my husband accidentally left the parking lights on over night and we had to have it jump started after all this is what I have in my insurance policy isn’t it and I do play for it every month in time, through an ACH withdrawal, I mean I am not late. And you consider twice in over eight years claim frequency and if I don’t give my insurance agent permission to take it off my policy your are going to cancel my coverage but you don’t say when this is going to happen. Isn’t your slogan something like, like a good neighbor State Farm is there. Serious you are there but if you use your road service more than once and call it claim frequency. That doesn’t sound like a good neighbor to me. Rather to my husband and that sound like a bunch of people greedy cheap people who have no concern for their insureds safety and well-being. All they want to do is take all the money they can from you and give you little or no coverage. Mark and Lee Ann Bush, Swansea, Illinois. I
One star
cherokeepurple
I hate State Farm and will cancel as soon as my ordeal is over. We have been living in our unfinished home since August of 2024 after they refused to extend our stay at the rental which was overpriced and used up all our loss money for housing. State Farm has refused to pay to finish our shell of a house after they bungled our coverage for contents and mixed it up with the money on the policy to fix our home which a tree fell on and caused over $400,000 and we had an upgrade for $71,000 which they said we didn’t have but I had the policy to prove it. So here we are after having had to hire a lawyer and a public adjuster to try and obtain the justice we deserve after continuing to pay our insurance month after month. While State Farm head honchos make millions in salary a year. In our opinion State Farm will always be a trash company who rips the consumers off. Just talked to someone whose house burned down over four years ago and was treated exceptionally by their insurance and everything went smoothly. No hesitation to give him the exact money his home was worth didn’t try to gyp him out of what he needed to put everything right again and even applauded him building a bigger better home with the money. State Farm turns my stomach and I absolutely tell everyone what they have done. Their slogan does not match their actions, if they were there like a good neighbor we would be whole again and not living in the only room we can be in which is our tiny living room. State Farm is a liar in every sense of the word.
What’s new in 10.164?
• Ohio auto policy customers can now make coverage changes to eligible policies in the app.
• Drive Safe and Save® customers can now see a Most Recent Trip card to help identify if they may no longer be recording trips.
• Eligible Toyota drivers can now give in-app consent to share vehicle telematics data to help support claim handling.
• More feature enhancements and bug fixes to keep the app running at its best.
