The State Water Heaters app contains pro tools for plumbers, including remote monitoring for Ultra Force water heaters via iCOMM and sizing/replacement functionality to help you confidently recommend the right residential water heater to your customer.


The next generation of the iCOMM™ platform utilizes the latest technology in commercial water heating to easily connect you to all your iCOMM enabled water heaters, while improving your level of service at little to no additional cost. Start monitoring your water heaters remotely by clicking the iCOMM Connectivity Platform icon found at the bottom of the home screen in the app, and then follow the easy step-by-step instructions.

The XPERT Product selector provides localized, personalized recommendations to help you identify the best options based on your - or your customer’s - needs. We developed proprietary technology to predict the localized performance of each residential water heater, and we’ve made that available in the mobile app.

We ask a few simple questions about how much hot water you - or your customer - needs. We run a few calculations and present you with a selection of water heaters that meet or exceed your needs.

Looking for the right State model to replace an old water heater? Simply select your current brand and model number, and we’ll show you the State model we’d recommend as a replacement.

Quickly find the warranty status for a State water heater. Enter the serial number, application and date of installation. We’ll let you know when the water heater was manufactured and when the warranty expires.

What’s New

Version 4.2.0

Improved water heater connection process for quicker set-up
Enhanced designs across the entire application
Bug Fixes

Ratings and Reviews

3.4 out of 5
5 Ratings

5 Ratings

jellofresh ,

Great App

It makes it easy to see if a water heater is under warranty and check the part numbers.

Pepe1101 ,

Buyers Beware!!!

BUYERS BEWARE!!! MOST DANGEROUS WATER OUT THERE. If you care for your life and your family do not buy any of their products under State Water Heaters or any other entity A.O Smith Water Products. My water heater was installed less than a month ago, and caught fire. Thank god, I was home when this happened. I could have lost everything my family, my home, and our memories.

When I reported the fire, they didn't even apologize or seemed like they cared. I spoke to several managers and they couldn’t care less what happened. I pleaded with them and begged them to help me to cover the cost replace their defective water heaters and the best they offer me was $100. You can keep that money and I am going to purchase something better so I don't have to fear at night that my house can catch on fire.

Agentriegel ,

Easy and Useful

Simple, quick, and easy to use. Good for end users account required.


State Industries, Inc
39 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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