STN MOBILE 17+

I use this app ALL THE TIME even though it has major bugs. It is super convenient to play machines with my linked account when it works, but it has major flaws and it is super buggy. My two biggest complaints is it drops the connection from the machine often after playing for 15 or 20 mins. Also it auto logs you out and does NOT remember your credentials. It ignores the biometrics each time and forces you to login with user/email and password EVERY TIME. Very frustrating.

The app is Ok. If you are going to look up offers, what’s available at properties, or make reservations for a meal, the app can help you complete these activities.

If you are going to use the app to connect your card to a machine, or process a transaction via STN Cash, I cannot recommend the app for these kinds of transactions. There is no dedicated in-app contact information FOR THE APP itself if you need help - you will likely stumble on a generic help email address for Stratton Casinos and going through a general mailbox is not ideal when dealing with people’s money or connection issues. If you try and approach a local Station Casinos property for assistance, be prepared for answers that are lacking and/or an extended wait. The team at the cage lack the tools to be able to assist quickly - 1, because the app wasn’t developed by Stations directly and 2, the team doesn’t posses the correct level of access to help resolve app-driven issues and 3, the cage will be a middle-man to resolving the issue leaving you as the customer frustrated, and the cage team lacking the support they need to resolve any reported issues with any efficiency.

Ive been using this app since it was made available in the App Store, and more often than not, using this app leaves me disappointed and underwhelmed.

I’m not really sure why I keep this one on my phone, using up “space.” I’m a longtime Station membership cardholder, have been for many years even before phone apps were “a thing.” I do play at the casinos in person whenever I’m there, though if my card doesn’t work, I don’t go wander around to find the kiosk and stand in line to get a new one. Mainly because the reward payback isn’t really worth it (In not a local). I don’t get offers, and the hotel rates are quite ridiculous at the “rack rate,” or even AAA/AARP/Military rates. Nope. Regardless of play. We used to get pretty awesome rewards which made being a (non-local) cardholder worth it. “Come! Stay with us! Play with us!”
Now, with a phone app, nothing. Zero. Nada.
The app freezes my phone. When trying to book a hotel room, forget it. It either shows “nothing available” for any date, any room, ANY RATE; or using it simply freezes my phone.
The games are just “okay,” sub-par graphics, with an occasional “win,” to keep players from nodding off. Other casino reward apps are actually engaging, pleasing to the eye, with actual “wins,” to keep the players interest. And actual rewards— real ones, attractive ones— rewards that offer true “payback” for purchases and time and LOYALTY.
To keep or not to keep. Hmmmm….