SteadyGO 4+

This gimbal once set up works relatively well( in the iPhone camera app) BUT your “app” to control the gimbal is 100% useless. My iPhone X can shoot 240frames per second (FPS) This app only allows me to shoot in 24fps which looks really bad. I mean what the hell, why would anyone shoot this bad of quality I don’t understand how this could even be an option, but yet you made it the only option. 2nd, right out of the box, mine literally came with no instruction... nothing at all, I had to go online to find part of the manual. These features you advertise are BS, AND I have to switch to your app while the gimbal is on in order to calibrate it... which is crazy because the force of my fingers are fighting the gimbal motors, I just don’t understand why you would release this product yet. Clearly you are not ready. BUT once set up in my iPhones camera app... the gimbal does do a really nice job of stabilizing, it’s just frustrating the effort it takes to calibrate it, since your app is useless and shoots garbage footage I cannot use it. FIX YOUR APP

This app needs reworking.

Half of the app is in Chinese, the other half in English. The instructions are english, the troubleshooting is in Chinese. So if you have ANY problems, good luck.

There are three methods to calibrate your device to your stabilizer. Fortunately there are no instructions as to which to start with. And if you pick the wrong one you have to either learn Chinese, watch the app crash out until you unpair and forget the stabilizer, or all of the above.

Recalibrating to get it to work correctly rarely works. However you have to do it every time you fire it up. Then when it takes ten+ times, it drains your stabilizer’s battery quickly.

The stabilizer is pretty much garbage strictly because of this app. Released in an unfinished state, they should have never hit the shelves with this product.

Once set up work well for like 2 mins then loose connection. When trying to re calibrate device it tells me this device does not support this function. I just purchased the device Friday and is already having problems. There’s nowhere to find support on what to do or how to fix this problem. I agree with other customers it works well with iPhone app but with SteadyGO it always problem.