Introducing the new Steak ’n Shake Rewards Club where members earn tasty deals all year long! Perks include:
• FREE Specialty Milkshake with your first purchase (for new club members)
• Get a $5 Reward every time you reach 50 points
• Order and pay through the app
• Refer friends for bonus points
• Purchase gift cards
• Find your favorite Steak ’n Shake, and more!
Our Rewards Club app got a makeover! If you’re already a club member, update the app now and be sure to migrate your existing points and rewards. If you’re new to the club, download the app today and get a FREE Specialty Shake!
Ratings and ReviewsSee All
Easy to use
The app layout itself is great. Very user friendly. The only 2 complaints I have are the re-load amount which is a minimum of $25 should be lowered to$10. When I spoke to customer service they said that is the typical price for 2 people. I usually order for one person and might have $4.00 left on my account and want to add only $10, but it doesn’t let me. The other complaint is the same as another person mentioned, please scan my phone while I am holding it. I have actually had my phone dropped from another fast food chain and they cracked my screen. They paid for it but it was the hassle of getting it repaired. Otherwise a great app overall.
I just walked out of Steak & Shake very unhappy again. Walked in at at 7:55pm stood waiting to be seated for over 6 minutes, in a restaurant with 3 tables in use.
There were 7 dirty booths and 6 dirty tables at that time. The waitress was taking an order and visiting with a family of 6 for approximately 10 minutes. The hostess finally escorted me to a table. I asked for a booth as several were empty. She curtly took me to a booth that had been cleared but not wiped down.(not one of the dirty ones I had counted). She got my drink order asked if I was ready to order, I wasn’t. She brought my drink and I ordered at 8:20. Food came at 8:40, 2 more tables occupied. My chilli and fries were lukewarm. Never checked on me after food delivery. The same tables and booths remained dirty. 3 customers came in while I was there. 2 seated themselves and 1 waited and finally asked where he should sit after getting his own menu. I finished and went to the cash register at 9:00 and waited about 5 minutes to be checked out.
Steak & Shake is a place that has been our family favorite for 2 generations. Love the food. But the Vincennes restaurant is not up to Steak & Shake reputation for service and food quality.
Went to Steak n Shake and one waitress was the cook as well as our waitress. Our fries were cold, asked for hot fries. Twenty minutes later we got hot soggy fries. Plus she got my order wrong. My hubby wanted us to bring back a steak burger for him as well. We decided to go to a different Steak n Shake from having had a bad experience where we originally had gone. I walked in, waited ten minutes while a heavy set manager was on her phone. She finally came up to the register and waited on someone else ahead of me. I didn’t say anything. Meanwhile a gentleman was paying his bill and he said to the cash register gal “is that the manager in the black with the tattoos “? The gal said yes and he said he wanted to file a complaint. He told her that this lady (me) stood there ten minutes before she got off her phone and then she waited on other people before me”. He said he wanted this noted. We eat at Steak n Shake a lot. I never have had two miserable, bad experiences at two different Steak n Shakes in all my life. It’s really gone down hill from the good old days. WHY???
- STEAK N SHAKE ENTERPRISES, INC.
- 44.1 MB
- Food & Drink
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © 2019 Steak N Shake Enterprises, Inc
With Family Sharing set up, up to six family members can use this app.