App functionality fix and interface change
Ratings and Reviews
No different from mobile site
I got this app because I thought I might be able to add my preferences to my profile because the link is broken off the email they send me. The app is no different from the mobile browser experience. It’s not smooth to work with either. I’m really excited about the rewards program but I think they need to optimize their website and app to make it easier to use, flow better and informational on your personal account. I work in e-commerce and with app developers so I definitely understand how slow things can be but I think I’m going to step away from the Madden program and try to mention it when making a purchase. Meaning: the functionality of the online program is not encouraging me to buy anything but I will utilize it when I buy shoes on a need basis.
I love this shoe brand so much. But this app is horrendous. Everything that can be wrong with an app is wrong with this one. It takes forever to load, it constantly freezes, and it even kicks me out! I’ve tried refreshing, redownloading, I even updated my phone! By still the same problems. And what upsets me even more is that this seems to be a problem that has been going on for quit some time. I’ve read so many reviews from people experiencing the same things I’m going through and you guys reply to them but do absolutely NOTHING about it! It’s ridiculous. Why have an app at all? Just take it down if you’re not going to do anything to fix it.
Developer Response ,
We're sorry to hear this. We'd like to look into this further. Please let us know what device and version of IOS you're using. Have you also updated to the latest version of the app?
SM has the BEST shoes!
I love Steve Madden shoes. However, this updated app seems to run a tad slower. I’m not sure what happened to the “favorites” tab or being able to save/add a shoe to like a wish list or something and I seem to have constant trouble with logging into the app. Doesn’t keep you logged in like the old app. Might have to start using the site again for purchases :(
- Steven Madden Ltd.
- 90.6 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Italian
- Age Rating
- Rated 4+
- © 2018 Steven Madden LTD.
With Family Sharing set up, up to six family members can use this app.