STONEFIRE Grill Ordering 4+

Great app, easy to use and it seems to be updates in real time. For instance, if they run out of something, it won’t show on the app. We’ve had this happen a few times, thinking it had been removed from the menu, I called the restaurant & nope, they ran out.

4 stars because i wish we could delete our old card on file that’s expired, so there’s that hassle when checking out but other then that, it’s easy to use.

There are multiple issues with the STONEFIRE grill app. I had placed an online order with the app and I never received the points for that order. I talked to the store manager in regards to this issue and she had no idea how to give me my points. There is no customer service number we can call or talk to anyone if we run across an issue. The store manager took my email address and phone number and said she will get back to me to solve this issue. I never received a call on their end. The app also does not allow us to see the total points we received or the rewards earned. In addition, there are also no options to make changes or edit your options when trying to place an order. They really need to make the app user friendly and make modifications. I won’t be using this app anymore. I will simply call to place my pick up order. Overall, I never received my points for the online order simply because the manager or the employees didn’t know what to do.

I like all the side and prep options. If I knew I had all these options in the restaurant I would probably use them. Saves credit card number and does not require you to put your 3 digit number every time. Easy to navigate forward and backward without losing what you did already. Prices are very clear. Some apps don’t contain the best deals which are specials available only when you are there - like a blackboard special. This app has all specials built in.