Stripe Express 评分及评论

So Far So Good Seems Trustworthy

I have differences with technology these days. Ever since the e-commerce website that ends in ‘bay’ managed to steal my livelihood & push me to the brink of homelessness. Without any penalties either. They got away with ruining my life without any sort of consequences whatsoever. I made a podcast about it. That’s where Stripe comes in.

Naturally, I am a bit skeptical of anything tech & finances. But so far, I have made about $3.50 a month from my podcast. After three months, I’ll be able to withdraw $10. We will see if it works. I will most likely be homeless at that time. $10 might buy a sandwich as I make my way to San Jose to make sure more people don’t get scammed by corrupt e-commerce Fortune 500 companies.

Help me please!

I’ve been trying for three weeks to get into my account I believe my ex partner hacked into my business, google account and both of my phones. I had to change my phone number and email and now I am locked out. I had a client make a payment through Dubsado which I’ve used for years and recently linked Stripe to. The first payment to go through stripe never hit stripe or my account I guess is what I should say, and Dubsado saying that my stripe account isSuspended due to fraudulent activity. I have tried to gain access by uploading a picture of my drivers license yet that did not get me anywhere and that was a few days ago. I have been searching for a contact number or a way to do a live chat without logging in with somebody that can help me with. I am beyond stressed and beyond frustrated at this point please can somebody help me please I just want a phone number to get in touch. It shouldn’t be this hard! And I don’t know what the app Discord is about but I am certainly not going to download it because it seems very shady to me. I just want access to my account where my money was sent to from a client. Twice actually. I need my $$$$$$!

开发人员回复 ，

Hi, we're very sorry to hear this. We would like to look into this for you. Please email us at heretohelp@stripe.com, and we will investigate further.

Refused to I deleted my account on the Stripe Express

The app I connect to Stripe was deleted a long time ago by my point of situation and poor settings I was trying to delete this account and asking for them to just delete it because I wasn’t using it and I don’t even have a debit card to sign down by a business, it’s frustrating and kept asking me to put my information on my business even though I don’t have one, I didn’t know what it was until I already this app made account without me knowing, and the so-called support and setting are so frustrating and poorly to not let me delete or deactivate, don’t but this worthless app, it’s a waste of time or business for not knowing how to delete that account connected is no longer exist and it's waste for everyone time including the struggle by establishing this disabled accounts that are no longer exist or straight delete it by default by connecting by stripe who post to not being active by a no account

The butler

I really like the procedure and the instant pay option but recently working with point pick up app came across a problem that I had some of my funds still not disbursed to my account as a glitch conflict between stripe and point pick up so that what gets my attention hopefully didn’t happen before so I’m really worried about my earnings while I work hard to make the living so for me every penny count and still didn’t get paid for the missing pay …

开发人员回复 ，

Hi there —if you're operating through a platform that uses Stripe, be sure to reach out to them. They will be more than happy to assist and it would be the best action to take as most platforms control your payout schedule. Thanks.

Slowness

In the world we live in, how long does my payment to my account need to be pending? This is the instant age, transferring my payment to my account for two days and counting, please! Not with todays tech. Hit the transfer button already and put my money in my account. Enough of your corporate greed squeezing a few more days out of your clients for interest. It simply does not take 3 days to transfer the money. But this may be an issue needing to be taken up by your Atty General regarding the Miss-management of 1000’s of hard working people’s funds for your own greedy gains. A simple audit can reveal. Send my money, or that’s my next step. I’m tired of getting ripped off.

开发人员回复 ，

Hey there—sorry to hear about your experience. While there isn't a way to speed up payout processing, you can instead use Instant Payouts which lets you send funds on any day at any time, evening weekends.

Keep in mind not all accounts are eligible for Instant Payouts immediately. You can check your eligibility within your Dashboard using this link: https://dashboard.stripe.com/payouts/instant_payouts_eligibility.

Customer service is useless

I’ve been trying to change my card on file for the past week or so, and I’m not getting any help. I don’t remember even placing the card that’s on file now, because it’s none of the cards I have. After trying the ID/selfie identification, I keep getting reverted to doing the process over. It’s not taking me to the next step. After emailing you all, over at least 5 times. I have yet to receive a helpful response. I just want to speak to a live agent, but I keep speaking to computer generated systems that aren’t helping at all. My Gopuff payment is being held, because there is no active card to send my money to.

Poorly laid out system

I was forced to used this to accept payments through true coach, a training app.

I already didn’t love having to use it, but the mandatory 3% service charge is also just generally upsetting.

Then it took me a million years to input all the info it needed to accept my business, and it kept crashing and trying to refresh when I put in the correct information, continuously saying that I “needed to add more information”

Best I can describe this as is CRUNCHY. I don’t think anyone has updated the system in a while. Also, their support is only through email so no quick fixes offered either.

Best thing I can say is, unless you HAVE to use this, you probably don’t want to.

I.D Verification

I’ve been emailing back and fourth with stripe for over a week about my I.D needing verification and it has been an absolute nightmare. Every time I try to take a photo of it the camera disappears and on the rare occasion it allows me to take a photo, it’s rejected. Stripe support refuses to acknowledge that their app isn’t working properly and they keep sending me instructions on photo requirements and insist that it’s my phone. I’ve verified my I.D before using the same phone. The problem is them.

开发人员回复 ，

Hi Santana! Terribly sorry to hear the experience has been less than positive. Can you please email us at heretohelp@stripe.com and we can investigate this further for you? Thanks.

Just an overall confused and crappy app

First logged in about 12 hours ago to access my tax info. Quickly downloaded and deleted the app, as I no longer needed it.

Later found that my phone did not properly store the file but as I returned to the app, I’m told my email *does not have a Stripe account*. Huh??? I literally could (and did) log in on my laptop with the same email address.

the app kept sending me to the stripe dashboard, which is the same confusing mess as mobile. Not sure how I’m going to get my 1099 now.

开发人员回复 ，

Hi there — we're sorry to hear about this. We fixed the bug with downloading tax forms. Please update to the latest app version and let us know how it goes via email at heretohelp@stripe.com. Please include 'Stripe Express Review' in the subject line.

Ok

You need to be able to contact customer support better it’s way too hard to get a hold of anybody and if you have any issues there’s no way to get it fixed because all the questions you ask are never what the problem is.. also I had to wait three days for a payment that I should’ve gotten the same day if it was your paycheck that you were supposed to get that day I think you would want it and you’d be trying to get a hold of the people.

开发人员回复 ，

Hi there! We're happy to look into this for you. Please send us your account details to heretohelp@stripe.com and we'll help you out.