Screenshots

Description

With over 100 million appointments booked, StyleSeat offers powerful business tools for beauty and barber professionals and it gives clients an easy way to discover and book services like haircuts and makeup online.

FOR PROFESSIONALS:

Professionals can organize and manage their business with robust features that allow them to:

- Accept credit card payments
- Get bookings directly through Instagram
- Share photos of their best blowouts, braids, makeup, nails and haircuts
- Manage their calendar, availability, and personal time
- Require credit cards during booking to protect their business and collect payments when clients no-show or cancel late
- Send automatic appointment reminders so clients show up to the salon on time
- Boost business and get more bookings with email marketing and promotions
- Keep track of important client notes and booking history
- Block clients that are bad for business
- Attract new clients to their salon by highlighting their best reviews

FOR CLIENTS:

Clients can easily discover and book beauty & barber appointments online. Whether they’re looking for pedicures, lash extensions, weaves, or new hairstyles, StyleSeat offers a convenient way to browse photos and reviews, get important pricing information, and book appointments at time that works for them straight from their professional's calendar.

- Browse photos of hairstyles and color and find a salon that’s right for you.
- Never miss a massage with helpful appointment reminders.
- Book recurring appointments with your barber so your haircuts are always on schedule.
- Realize you need to get your nails or makeup done for a wedding but it’s too late to call your pro? Hop on StyleSeat, find their next opening, and book a manicure.
- Tired of the same hairstyles and nails? Browse the directory and find a stylist that’s a better match.


WHY STYLESEAT IS A MUST FOR INDEPENDENT PROFESSIONALS:

On average, stylists waste more than ten hours a week on various tasks. Imagine how many appointments you could fill with those extra ten hours! StyleSeat does the busy work for you so you can focus on delivering great services and getting paid.

- Your service menu is online. Clients can look through your services, read the descriptions, and get pricing information so you can stop wasting time answering inquiries.
- Clients book themselves. You won’t have to schedule a single appointment — no phone calls, texts, or DMs. Once you share your schedule online, clients can find a time that works for them, put a credit card on file, and book an appointment. You get a notification once the appointment is booked and all you have to do is show up and work your magic.
- You get bookings 24/7 Allowing clients to book and reschedule 24/7 means you never miss out on the opportunity for a booking — no more phone tag, no more full inboxes.
- You can easily accept credit cards. Clients put a credit card on file so check out is quick and painless. All they have to do is tip and sign.
- You get detailed reports. See a breakdown of your daily/monthly/yearly sales, deposits, and transactions — no need to manually keep track.
- You can build client relationships and encourage more bookings. Send custom email marketing campaigns, run promotions, and customize each appointment with detailed client notes and booking history.
- You get paid when clients don’t show up. The average stylist faces 1-2 no-shows a week. For some, that can add up to nearly $5,000 a year. Set up a no-show late cancellation policy and clients will be required to enter a credit card when they book. You choose how strict your policy is and when clients don’t show up, you get paid for your time.
- You can block clients. With the client notes tool, you can track how often clients no-show or show up late. If a client is chronically late, you can block them from booking with you.

What’s New

Version 43.0.0

For Professionals: Reopen your business stronger than ever with a client waitlist, touchless payments, online product sales, detailed revenue reporting, and an updated photo gallery with Instagram auto sync.
For Clients: We’re making it easy to get back into the salon. Now you can add yourself to a pro’s waitlist, buy products online, and enjoy contact-free checkouts with online payments.

Ratings and Reviews

4.9 out of 5
174.6K Ratings

174.6K Ratings

Desty130 ,

Inconsistent

I have been using this app for at least 6+ years. In the beginning clients along with myself loved the app! It was so user friendly and helped out a lot. As the years have gone by- especially once they started charging a high monthly fee of $35- the glitches started and constant updating. Now they have a feature where clients HAVE to put in a credit card in order to book. In the past this was always an option and the stylist had control to keep it on or not. I am finding this very frustrating & clients cards are getting "auto checked out" when they have always been cash & check customers. With the amount of data breaches I don't blame anyone for not wanting to store their card in a system. The app is constantly changing and it's difficult for myself and clients to keep up with. I never know the exact protocol. Also, it's near impossible to get a sincere response from their customer service. There still is no customer service phone number listed anywhere- simply email. When I do send emails most the time I get an auto response back and very generic directions or steps forward. This is especially frustrating dealing with payments. If you asked me 4 years ago how I like this app I would have had nothing but great things to say! Moving forward now I'm hoping to find something more reliable and hopefully not so expensive. Look else where before you sign up for styleseat

Developer Response ,

Hi there,

First and foremost, I want to thank you for your patience in a follow-up; we appreciate it more than you know! We also appreciate your candid feedback. Our user’s input is vital to our ability to develop a product that ultimately makes their lives easier. We value you as a part of our StyleSeat community. OUr support team strives to be advocates for our users. I apologize if your support inquiry was handled improperly. We would love to get your issues worked out. Can you please email support@styleseat.com and put "App Review" in the subject line? Thank you!

CRKT1 ,

Fed Up

I’ve been a long time user of this site. But it DOES NOT protect its merchants! It’s common practice in the beauty industry to have a late cancel no show policy in place. They don’t follow through with ensuring it’s properly enforced. Even with the updates not allowing clients to use prepaid cards you still wind up getting screwed if your actually able to collect a payment all the client has to do is dispute with the bank. It’s insane because there is an agreement between client and merchant that has to be checked off before an appointment is confirmed. Shouldn’t that be binding? After paying a hefty monthly fee for a service the last thing I want to be doing is fighting a dispute through a third party company who does nothing to protect you. We have no direct contact with the bank so we aren’t actually sure what information is being sent. It’s also pretty frustrating not being able to collect a deposit for services through the site. I’ve had to begin using an outside payment system to ensure payment is received for services as I can’t rely on StyleSeat. This service is supposed to act as an assistant. It’s supposed to provide convenience the payment system is everything BUT that.

Developer Response ,

We completely understand your frustrations and we hate to see clients take advantage of business owners like this. Unfortunately, chargebacks can happen no matter what payments platform you’re using. We do our best to help professionals protect themselves from disputes, but ultimately it is in the hands of their client’s bank. If you contact our support team directly, we would be happy to share some tips to prevent chargebacks from happening in the future.

kristinfell ,

Customer service is awful

*********ATTENTION!!!!!!****** think long and hard and do your research before joining this company!!!!!! I don’t even know where to start. It is not near impossible to get in contact to fix a problem, it is just impossible! Which was THE number determining factor of me switching services. How on earth after being around for so long, do they have zero support when needing to talk to someone other than email????? I don’t get it. Especially when their competitors do.
I unsubscribed last month to finally make a switch. This past week i had an oops on my part and missed a day if transferring times of appts. I’m lucky my first client was so understanding of my mistake. I tried to contact styleseat to see what i can do to just see my books to make sure i wasn’t missing any other days. No one responded or be found! So today i get an email saying i have an appt. but won’t say what just the time. i thought i could quickly check and unsubscribe right away without having to pay a whole month I’m not using. Nope it’s pending in my back account.
No customer care to call. They have a phone number on my bank statement from previous withdrawals with styleseat so my bank gave me that phone number. Which just goes to a recording of a different company....
If you’re on the fence about joining or switching, don’t join and definitely switch! Far better services that offer so much more and they are cheaper! And have all the support you need :)

Information

Seller
StyleSeat, Inc.
Size
97.5 MB
Category
Lifestyle
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Catalan, French, German, Italian, Polish, Portuguese, Simplified Chinese, Spanish

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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