Hungry? Eating fresh just got a whole lot better with the new Subway app.
● Customize Your Way: Like extra cheese? Us too. Build your own Footlong just like you do in the restaurant. Swap your condiments, pick your toppings, or toast your bread — the opportunities are endless.
● Find Rewards: Join MyWay and earn every time you order. You’ll get access to exclusive deals, promos, and member-only rewards. Saving is easier than ever.
● Rapid Re-Order: Find your favorites in a snap. Get your last order in a single tap, right from the dashboard.
● Get Fresh Fast: Choose Pick Up, Curbside, or delivery. What are you waiting for?
• Customize Last Order: reordering just got easier. Choose items from your last order to add them to your cart in a single tap.
• See What's New: now you can discover a new favorite with clear menu labels.
Plus, other features and bug fixes to make ordering easier and faster than ever.
Ratings and Reviews
Convinient and has rewards
I used this app a lot for the rewards program, and now I use the mobile ordering even more since COVID restrictions in my town. You can select all items from the menu and indicate the specific bread, meat, toppings and sauces. I love how you can even indicate whether you want the regular amount or if you’d rather have more of a topping or less of the amount. You can also add on “ make it a meal” or side items individually. It is great that after you make an item you can select it as a favorite and put a name on it. This makes it easier the next time you are ordering for a family you just go to your favorites and you can find all your items already built to suit for each person. Additionally, you automatically earn points toward your reward tokens with later turn into cash rewards toward your purchase. The only downside the the rewards is that they do expire so don’t forget to use them. Last perk...well you can skip the line of course. It indicates what time your order will be ready and you can skip the line and go to the register to pick it up. Your all done because you already payed online. Great app!
Especially compared to the competition (places like Taco Bell, Sonic, Pizza Hut, and Starbucks, which all have excellent apps), I find this app to be buggy and inconvenient. Adding toppings and sauces to subs is more cumbersome than it should be and I usually experience a lag when trying to remove toppings. The options online often don’t match up with the store. Salt apparently isn’t an option using the app, although pepper is? Maybe the issues lie with my local Subway’s inventory, but I also can’t select chip options that I know they have in store. There’s no way to specify what kind of fountain drink you want if you add it as a stand-alone item (can only specify if it’s part of a meal). As a result, I have to use the special request section to correct my order since it isn’t accurate and even then I just end up having to grab everything myself when I get to the store. Also, ‘Make it a meal?’ shows up for subs but not for personal pizzas, even though every Subway I’ve ever gone to offers up the option of making my pizza a meal. Had to try adding my credit card about 4 times before it finally saved it (even though I didn’t change any info from the first attempt to the last... it was just being buggy). Buggy and slow when trying to remove items from the cart. Finally, it’s probably human error somewhere in the process, but the tracker often won’t register that I’ve picked up my order, so I’ll see a reminder on the app homepage saying I have an order ready.
Placed an order at 5:20pm on the app for pickup at the Menominee, MI Subway. Completed the transaction and it told me it would be ready for pickup at 8:20pm. Three hours?!!! Called the store 20 minutes later to see if was really going to take that long. They haven’t gotten the order! She said it usually takes 15 minutes for the store to receive it. So they should have already gotten it. She said once they received the order that they would have it ready in 15-20 minutes. I called back in 25 minutes and they still hadn’t received the order! She asked me to give her my order over the phone and they would make it right away. I went to the store 20 minutes later and showed the woman my phone with the order details which show date, time, order number, store number, location, items ordered, amount paid, method of payment. Everything to prove it’s legit. I appreciate the employees willingness to resolve things, but the app is COMPLETE GARBAGE!!! The store had no way to look up my order, no way to cancel the order, and no familiarity with the app itself. They made my verbal order with one error, by forgetting to put bacon on my steak & bacon sub, which is a little frustrating. The app far outweighed the missing bacon in terms of visceral frustration. And on the Subway website under the Contact Us section, you don’t have an option to choose app problems or feedback. I’d rate the app zero stars if that was an option.
Data Used to Track You
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- Contact Info
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
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- Contact Info
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- Doctors Associates Inc
- 120 MB
- Food & Drink
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Age Rating
- © 2020 Subway IP LLC
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With Family Sharing set up, up to six family members can use this app.