Subway Surfers Ratings and Reviews

Keep up the good work

Okay I just want to make one thing clear this is really a good game I just want to say this one thing the ads or do you actually are really bad there really aren’t many ads at all besides responding and stuff no ads but it’s the ads I wish you would add some different ads you know and make them for actual games all I’m getting is the exact same as every single time I really wish you wouldn’t do this because it just gets super annoying because the ads that I get aren’t even for actual games it usually gets her like a website or something I also wish you could like watch ads for characters by the way I also love how you make it so that way it’s super cheap to buy packs thank you for this cause a lot of games I can go to like $100 for two characters it’s crazy another suggestion maybe you can make it to where you can make your own characters do you know that people can earn I feel like that be really cool of course you’re doing a great job with his game and I’m sorry if this is a long review but I was really the point once this stuff out if you could just do some of this stuff it be really great keep up the great work 👍

this HAS to be a joke.

i truly regret not reading the previous reviews before updating the app. this update was probably the worst downgrade ever. the graphics and the design look like a 7 year old dictated it. the only people that could seriously enjoy this game now are most likely under the age of 10 (not even that.) i seriously hope y’all decide to change it back to the original design after this month because this update was not it. literally everyone wants the classic version back. please read the reviews and learn from your mistakes because this update was a huge one. i get that you guys probably wanted something different considering that the app is 8 years old now, but changing the entire layout of the app wasn’t a good idea. it turned a wonderful game into a confusing mess. not only that, the game is 2x more laggy, the characters glitch while running, and the facebook friends aren’t showing up. this update is a train wreck. it just appears that this was clearly rushed and with that a whole bunch of errors along with it. to all the people reading this, if you haven’t updated it, DON’T. you will genuinely regret it. i’m only rating it 3 stars because i’ve played this game since 2014 and it obviously deserves the credit, but if i hadn’t then this app would be a guaranteed 1 star since the update. (if that wouldn’t have happened then it would be 5. i strongly recommend that you revert the game to its traditional setup and layout. thanks)

Developer Response ,

Hey, thank you for rating us. Jaga Support Team here. We truly value the suggestions from you. Thank you for sharing your thoughts with us, it's great to see that Subway Surfers has such dedicated Players. We're sorry you don't like our update. We're happy to inform you that the issue with Facebook friends is now fixed! Just disconnect and reconnect to FB. Please remember that you FB friends need to have the same game version We would like to hear more about other issues you had and hopefully, we can fix those. Please contact us with more details through https://sybo.zendesk.com/hc/en-us/requests/new Regards

Love it but the adds are annoying, and not fun.

Hello, these adds are annoying. I hate the Mc. Donald’s add which gets annoying. But the game it’s very fun and I love it so much! But it’s hard being on the leaderboard. I am on bronze trying to get on to silver. But I also have this game at my Grandparents which I am on the diamond 💎 but I barely play it there. This game is fun though! Oh, and (developers) why do you only respond to the critical reviews? I think you should also respond to the good reviews because some ppl want you to respond. But I get it because your working. But you always respond to the bad reviews. Anyways, I switched the subject. This game is great. It relaxes you from stress. It’s really fun to play. I ❤️❤️❤️❤️❤️❤️❤️❤️ this game! And kids, adults, anyone can play this game because it relaxes your stress so much. That’s why I love it! If it doesn’t relax your stress, than this game is not for you. And if you don’t like losing and watching an add a million times, than this game is NOT for you. I mean know one likes watching adds, but some people REALLY don’t like it. So, this game is not for you if you don’t like adds. I live this game so much bc it really relaxes your stress. The game is awesome, there is SUCH cool graphics, it’s so amazing! 🤩 You guys ( creators) worked so hard on this game! 😩❤️ And I love it! 😻

This game is good

The game is good and it brings back childhood memories to me but the thing about it is for me the music doesn’t come up and when it does it’s only because I'm wearing headphones, I like the new music but the original is better in my opinion, and my other problem is the fact that you have to pay to get some items, I know this is a way to get more money out of the game but it’s a KIDS GAME, kids shouldn’t pay to play as one of their favorite characters, in my opinion they need to change it, other than that I love the character designs and I think the worlds are great ways to introduce new features to the game I just wish they kept the original design for the main map instead of changing it, this game is fun if your in the road or you are just bored in general, you should try it out but I don’t recommend wasting money on a character, they should just make them cost coins like the other characters or make them worth keys cause of how hard it is to get keys in the game and they already should be getting a lot of money from the game considering how many people download it, this is just my general opinion and I’m not trying to be disrespectful to the creator of the app or the people who helped make it, I’m just being honest and saying what I think

It’s long but read before getting game

I have been playing subway surfers since last year and it is great! I love how you can see your score while you’re running and you can try to beat other people’s scores and how you can collect coins without having to watch ads. This is a great game but there are a few things that could be better. I was scrolling through the characters and I saw that the character called Boombox was free. I clicked on it and the game showed me pictures of coins that you had to pay for. It said nothing about the character being free. In fact, it said nothing about the character at all. I left the game and went back in and tried it again. It did the exact same thing. I don’t think you should make something free if people aren’t able to get to it. Second, how come when you stumble the cops catch up to you so quick? When you stumble on the tracks I think it should take a couple of seconds for them to catch up. Instead of that though they catch up to you the second you fall. That doesn’t seem right. Also I once went into the game without internet and it said I couldn’t play without internet. That’s weird because I’ve played without internet before. If these were fixed I would definitely give a 5 star rating. Other than those things it’s a pretty good game.

I used to give this game 5 stars and now I’m giving it 2 stars ☹️

I don’t like the update that they did...at all. First of all when the game updated it basically restarted the game and got rid of all my coins, keys, characters...everything. I am pretty mad about that because it took a long time to save up for all the characters I got. I’m really lucky because I didn’t use any money to buy anything. If I did and they deleted everything then that would mean I just spent and wasted a whole lot of money. And I’m pretty sure that is what happened to other people who bought stuff using real money. Another thing is the design. It’s not that great. The graphics and layout are really childish. And now for some reason the game takes FOREVER to load. And it also for some reason only works at a certain time of day. It didn’t do that before this terrible update came out. And it’s not my WiFi because every other game works expect this one ☹️. It’s really annoying because I used to give this game 5 stars but now I’m giving it 2 stars.....yeah that pretty bad. I understand you guys wanted to try something different since the game has been the same for several years now. But this update hasn’t been your best work in fact it’s been the worst. I would like if you guys went back to the original subway surfers. And I think a lot of other people would like that too. 😕😕

Developer Response ,

We appreciate you leaving our game a review, but we were hoping for a better rating than 1 star. If you have issues with the game or more feedback, please go to our support site: https://sybo.zendesk.com/. Feedback from our players is super valuable to us.

Let me play my music

Hello subway surfers, I have been an avid subway surfers fanatic since 2021. I would play it almost every day. It was tons of fun. I made it my goal to have a higher high score than all my friends and family. I have almost all the characters and boards. I especially love to play subway surfers at school in my free time (I have straight As I get all my work done on time don’t worry) I also love to listen to Taylor swift. So you know what I love EVEN MORE? Both. Listening to gold rush from evermore while I play as Mimi- special surfer, literally the best of both worlds for me. And I have been doing this for a very long time. There has never been a problem, until recently, recently when I open the subway surfers app and the game fully loads, my music pauses. At first I thought “oh it’s just a glitch! (Like the Taylor swift song haha) just awful school wifi haha you know how that is!” So I decided to completely close the app, turn on my hotspot, and reopen the app. And when I did, my music paused, again. So i decided to open another game, and to my surprise, my music did not pause. I even decided to try doing this at home and maybe my music would play at home, but no, it also paused. Please fix this. Thank you. Or I will have to resort to finding a new go to game, and who’s to say I already haven’t.

Developer Response ,

Thanks for your feedback. What can we do to get 5 stars and not just a few stars from you? More feedback is always welcome. Contact us at subwaysurfers.zendesk.com. You can also find help with any issue with the game you might have Please let us know how we can improve!

bro this game SAVED my life!!!

i think this is hands down one of the best games i've ever played in my whole life. it's has honestly made me change as a person. but the other day it was insane at how i could've died but instead i was saved due to this amazing game. the other day i (f34) was walking home alone when some creepy man started following me and it made me feel uncomfortable. i wasn't sure if i was just being paranoid or if he was actually following me. so i turned right four times and it was just as i suspected before. he was following me. i whipped out my phone to call my husband (m36) but when i turned it on the first thing i was on was this game, subway surfers. for some reason my volume was unreasonably high and made me and the man behind me jump. i turned around and told him the the cops would be on their way and he ran so fast like a cheatah. i am so grateful to this game due to this life changing incident. thank you so much subway surfers. if u could give me everything for free and make sure i never die that would be great thank you so much once again. i love this game and think everyone should get it because it can change your life one day too.

Amazing mobile classic, but…

This game is a classic. I continue to get new devices but I have been playing for quite some time. The game is an endless runner that progresses in difficulty and speed. Though some characters and items cost real money, the game is totally able to be played for free. The only two problems. One, it’s too addicting. I CAN’T STOP PLAYING!!!! The other problem is the advertisements. I totally understand a game needing money from ads but there is a little too many for the amount of people who play this game. I heavily recommend the developers to add a “Remove Ads” gamepass. Just for people who get annoyed by the ads. This game also has multiple different events that occur. The event usually involve getting to a certain score to get rewards. The game is awesome and I would totally recommend it to my friends. The game is a classic and fun for all ages. It definitely deserves five stars. (Also, for my readers of multiple reviews before downloading, the update people complain about has been fixed and the ads aren’t as bad as everyone says they are. The gameplay is really cartoony but I think we can get past that. The game is totally worthwhile)

Needs some improvement

One of the things I like about this game is that there are no ads. They're pop-up, not videos, so they don't disrupt your game. However, like all games, this one has some problems. My biggest issue is the top run. Every week, the contestants get harder to beat, and eventually you can't get past the last person in the silver because they have over a million. Also, if you get a really good medal, like the diamond, you don't get to keep it for the next week because it changes depending on where you are that week. Another problem is the keys. To revive yourself, you have to pay more and more each time, until it gets so expensive that you can't even afford it. The only way to get keys is in the run, in mystery boxes, or in awards, which is a huge problem because: you only find a key in a run about every eighteen games or so, and if you miss it, then you don't have a chance to get another one. It is extremely rare to get a key in a mystery box, and when you do, it's only one, which can't even begin to pay for the expenses of reviving yourself. It takes a long time to earn a reward, which only gives you three keys, five if you're lucky. So overall, this game is pretty good, but it could use some improvements.

Developer Response ,

Hi

We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions!