Eating fresh just got a whole lot better with the new Subway app.
● Customize Your Way or Order as it Comes: Like extra cheese? Us too. Customize your Footlong just like you do in the restaurant. Swap your condiments, pick your toppings, or toast your bread — the opportunities are endless. Or choose a Subway Series sandwich and leave the choices to us.
● All New Rewards: Join the new Subway MVP Rewards! Redeem points for Subway Cash plus get access to exclusive offers and member-only rewards. With new member levels you'll earn points faster and get rewarded as you rise through the ranks.
● Rapid Re-Order: Find your favorites in a snap. Get your last order in a single tap, right from the dashboard.
● Get Fresh Fast: Choose Pick Up, Curbside, or Delivery. What are you waiting for?
Minor bug fixes and enhancements to make ordering your favorite sub even easier.
Ratings and Reviews
Convinient and has rewards
I used this app a lot for the rewards program, and now I use the mobile ordering even more since COVID restrictions in my town. You can select all items from the menu and indicate the specific bread, meat, toppings and sauces. I love how you can even indicate whether you want the regular amount or if you’d rather have more of a topping or less of the amount. You can also add on “ make it a meal” or side items individually. It is great that after you make an item you can select it as a favorite and put a name on it. This makes it easier the next time you are ordering for a family you just go to your favorites and you can find all your items already built to suit for each person. Additionally, you automatically earn points toward your reward tokens with later turn into cash rewards toward your purchase. The only downside the the rewards is that they do expire so don’t forget to use them. Last perk...well you can skip the line of course. It indicates what time your order will be ready and you can skip the line and go to the register to pick it up. Your all done because you already payed online. Great app!
Especially compared to the competition (places like Taco Bell, Sonic, Pizza Hut, and Starbucks, which all have excellent apps), I find this app to be buggy and inconvenient. Adding toppings and sauces to subs is more cumbersome than it should be and I usually experience a lag when trying to remove toppings. The options online often don’t match up with the store. Salt apparently isn’t an option using the app, although pepper is? Maybe the issues lie with my local Subway’s inventory, but I also can’t select chip options that I know they have in store. There’s no way to specify what kind of fountain drink you want if you add it as a stand-alone item (can only specify if it’s part of a meal). As a result, I have to use the special request section to correct my order since it isn’t accurate and even then I just end up having to grab everything myself when I get to the store. Also, ‘Make it a meal?’ shows up for subs but not for personal pizzas, even though every Subway I’ve ever gone to offers up the option of making my pizza a meal. Had to try adding my credit card about 4 times before it finally saved it (even though I didn’t change any info from the first attempt to the last... it was just being buggy). Buggy and slow when trying to remove items from the cart. Finally, it’s probably human error somewhere in the process, but the tracker often won’t register that I’ve picked up my order, so I’ll see a reminder on the app homepage saying I have an order ready.
“Just wait a hot minute” says the girl who…
So I already had problems from the start of my desire to order my subway sandwiches from one store for curbside pickup and was told when I called there that they had to cancel my order because Covid showed up with two of their staff and they couldn’t give me my order. I totally get that and was sorry to hear they were affected and pray they’ll get through it unscathed. So I asked if they could forward it to another store and they said know. So I placed an order at another store on my way home. When I got there there was no one in the store and the young man started my order from what I could tell and completed it and put it to the side because a family walked in along with a female employee. I’m in parking lot watching this. So she joins him to help with family order but I’m wanted to get going tsp I called to ask about my order and she answered the phone. I told her I was ready for my order to pickup. She said, “Just wait a hot minute” and proceeded to hang up on me. I feel I had ordered way before the family walked in and should have mine completed and delivered first before starting in another. Then I get home and my sandwiches were not prepared according to what I had ordered. Very disappointed. Don’t appreciate the disrespect either. I was nice when I called, didn’t deserve it. Won’t go there again!
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- Doctors Associates Inc
- 147.2 MB
- Food & Drink
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
English, French, Spanish
- Age Rating
- © 2020 Subway IP LLC
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