Suear +4

I love this device! You have no clue how much I suffer from producing tons of earwax.
The app is simple and works great, but sadly after two minutes connecting the device to the app the image freezes. I believe it’s due a disconnection/malfunction of the device since the app still runs normally.
I tried uninstalling and installing the app again but that didn’t solved the issue. Finally I opted for turning on and off the device every time this issue happened. With some patience, you will get that wax out

I’ve had my otoscope tool for many months now and it’s been a great app to use, but recently, a lot of problems came up with my app and my otoscope tool. First, everything is connected on my phone and the connecting process is fine, but whenever I try to go to the camera, it’s completely dark and all of my past photos and videos are gone. Even for the mirrored option for the camera, my inverted camera on my phone works but my otoscope camera doesn’t. My otoscope tool only turns on for almost a minute and then turns back off when the app says that my otoscope tool battery is either full battery or 90%. I’m very confused on why the app and my tool suddenly stopped working and I’m not sure what to do about it. I can’t return the tool either because I’ve had this for a long while now. Seems like I might have to buy another tool and forget this brand and the app

The tool was inexpensive, it came in a very nice tray with more attachments & tools that I would probably use. I think I paid $10 USD for the tool. This absolutely has many more uses that ears & nose…. Very clear video, I’m quite surprised and impressed at what you get for $10. Plus it’s rechargeable. Excellent job Suear!!! Thank you for having an app that is user friendly and best of all the app connects fast, very easy to use. I haven’t notice any issues with the device or the app… I recommend everyone needs at least one of these in their home and/or car. Thanks so much