Screenshots

Description

Suncoast Credit Union’s FREE Mobile Banking Application for the iPhone, iPad and iPod Touch.

BANK 24/7
Manage your accounts, view copies of cleared checks view transaction history, make quick transfers between Suncoast accounts and find the closest branch or ATM in our network.

SAFE and SECURE
Suncoast uses SSL (Secure Socket Layer) to communicate securely through all mobile service providers.

LOCATE
With a single click, you can find the fee-free ATMs near you and locate the closest Suncoast branch. Our search map provides addresses and branch contact information.

FREE
All Suncoast members may use our SunMobile Application for no charge. Your wireless provider’s messaging and data rates may apply.

ANSWERS
Consult our Frequently Asked Questions for quick answers about SunMobile.

COMING SOON
Look for many of the same features available via SunNet Online Banking.

What’s New

Version 4.4.13

Adding Accounts is easier than ever! Members who have a general membership can add special savings, checking, money market, regular, and jumbo CDs to their membership in just a few minutes.
Thank you for using our SunMobile app! We regularly update our application to provide the best experience for our members.
If you enjoy using our app, please rate us on the App Store!

Ratings and Reviews

4.8 out of 5
49.3K Ratings

49.3K Ratings

edmtechnole ,

Great Credit Union!

Everyone has always been really helpful and very nice here. The online banking and app have always worked well for me, but I would like to see some improvements. I actually emailed Suncoast and they followed up with me to get my feedback, which would never happen at a big bank. Looking forward to the website and app refresh that you all have planned! The only thing I would like is we changed outside if that is to see larger transfer limits to external accounts. The current limits feel a bit low when compared to other financial institutions.

Developer Response ,

Thank you for your review. We appreciate your valuable feedback and have passed it on to our developers. There is digital banking redesign efforts planned for the future. We can't wait to see what you think when it happens. Thank you for being OUR member, Stay Safe & Healthy.

cghxoxo ,

Mobile Bill Pay

This new method of bill pay has not started off right. I had a payment that was sent to USAA Auto Insurance and after the payment delivery date past I contacted them multiple times. Each time I was told they had not received my payment. After 10 days passed and they still had not received it (I had to call daily), Sun Coast FCU suggested that should put a stop payment on the payment, which I did. I then had to call USAA back and make my payment by phone to avoid it being paid late. I just made another payment which I automatically did by phone to USAA. Don’t understand why payment cannot be sent electronically as before your system recently changed. I can babysit my payments every time I schedule them. Please fix this issue and send all payments Electronically again...
Nothing has changed USAA information to send the Payment. I verified this with them as well.

Please go back to how the payment is deducted instantly when payment is sent rather than waiting a week or in my case about 10 days- then I had the stop payment done for the Lost payment that you sent... Please go back to the old Bill Pay Method... I’m seriously considering changing banks because I need to feel secure in knowing that once I schedule a payment, I know it will get to my Creditor...So not pleased.

Please fix the Touch ID feature upon logging in. It does not work. It constantly gives you an error and the only way to get-in is by keying in your Password.. Pls fix this !!

Developer Response ,

Thank you for your feedback. If any of the biller’s information changed between the time you originally set it up and our transition to the new system, it may have caused the payment to be sent as a check rather than electronic or the information on file may not be accurate. To resolve this, confirm the biller’s name, address and account number are accurate in our system. If you need any additional support, we encourage you to connect with our Member Care Center at 1.800.999.5887, Monday - Friday, 7 am to 8 pm and on Saturday from 8 am to 1 pm. We look forward to resolving this issue for you.

Rsbthree ,

CD’s

I cashed a CD in Five months ago when it came due. The CD and the amount of the CD still appear in my Sun Money list and in the total of my accounts on the Sun Money account page. Very frustrating not to have the amount of all my accounts matching the APP. Negligence!

In a response to my previous review, I received an email from APPLE which encouraged me to telephone a Suncoast phone number to resolve the issue. I telephoned the number and the extension and after 16 1/2 minutes a recorded message stated that there was no one at that number. I then called Suncoast and talked to a representative for almost 25 minutes and was finally told that the total of my accounts on the Suncoast website does not and will not the total of my accounts in the “Sunmoney” section of the Suncoast APP. Conclusion: The Suncoast APP is useless with regard to stating a total of all my saving accounts.

In addition, the Review Page of the APP has not posted my negative review.

Developer Response ,

We apologize for the difficulties you experienced. Please reach out to a member of our Digital Banking Team at 1.800.999.5887 extension 88600 M - F, 8:30 am to 5:30 pm. We would love to help troubleshoot the issue with you. Thank you for being OUR member.

App Privacy

The developer, Suncoast Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contacts
  • Identifiers
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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