Suncorp App 4+

AAMI GIO Shannons Apia CIL

Suncorp-Metway Ltd

    • 2.3 • 11 Ratings
    • Free



Welcome to the new and improved Suncorp App!

If you have a Suncorp Bank account, a Suncorp Insurance policy, or a policy with other brands in the Suncorp Network like AAMI, GIO, Apia, Shannons, or CIL, the Suncorp App is still the place to get your money, home, car and life sorted.

If you’ve already been using and loving the app, it still has the features you’ve gotten used to, plus a few new ones (and a new, streamlined design!). If you’ve used it before but it wasn’t for you, give it another go! We think you’ll be pleasantly surprised. And if you’ve never used the Suncorp App before—there’s never been a better time to try it.

Manage Your Banking

If you’re a Suncorp Bank customer, you can do all your everyday banking easily from the Suncorp App.
• View your account balances
• Transfer money (almost) instantly to participating banks with Osko fast payments and • PayID support.
• Pay bills with BPAY
• Set up and use Apple Pay
• Block lost debit cards
• Categorise and track your spending with Dollar Tracker
• Change or reset your card PIN
• View, download and share eStatements
• Open new bank accounts, right there in the App, and
• View term deposit account details and transaction history.

Manage Your Insurance

If you have a policy with one of the insurance brands mentioned above, you can:
Update your info, such as your address and payment details
• Pay your renewal
• View policy documents
• Make and track claims
• And more!

Chat with Our Virtual Assistant

Scout is your guide to the Suncorp App, and is available 24/7 to answer questions about your bank accounts and insurance policies. She’s quick to learn and only wants to make your financial life easier.


Video Sequences shortened, and scenes simulated. Suncorp MyStyle Life Insurance, health and small business commercial loan bank account customers are excluded from rewards, unless they hold another eligible product. Banking and insurance products are issued by different Suncorp Group entities which are not responsible or liable for products and services by other Suncorp Group entities.

What’s New

Version 3.3.0

Thanks for using the Suncorp App! We’re continually making improvements to help make managing your banking and insurance easier.
This update includes:

• New Bank feature – view additional merchant details for your transactions.
• New Insurance feature – support and assistance for policy cancellation process.

Download the Suncorp App and give it a go today!

Ratings and Reviews

2.3 out of 5
11 Ratings

11 Ratings

AndrewRobinson ,

Interesting concept spoilt by poor execution

The app seems like it could be an interesting idea, but the support and execution I’ve seen so far has spoilt it for me.

I’ve been trying to use this app since it launched, but the authentication keeps failing. I’ve been in contact with the app support team numerous times over this period, often with replies going unanswered.

You might find it works better for you, but don’t hold your breath if you need support.

321gizmo ,

Disappointing and frustrating

The amount of times I’ve had to call the bank and have them unable to help is ridiculous. We like our accounts and the bank itself but having to call all the time about getting locked out and it not letting us reset passwords or confirm identity properly (there’s always a system failure “call support”) is making us look at switching banks.

Developer Response ,

Hi there,
Thank you for reaching out to us and I’m sorry to hear about your experience, I understand this can be frustrating. We’d love to have a look into this for you, please call us at Suncorp App Support on 1300-786-277 and one of my friendly colleagues will be happy to investigate if there’s any issues on your accounts that keep asking you to reset your passwords. Thanks!- Andres, Suncorp App Support.

ozsj ,

Email verification failed

E-mail verification links don't work:

"Your email verification has failed
This may be due to an expired email verification link. You can request a new email verification link from within the Suncorp App."

App Privacy

The developer, Suncorp-Metway Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Contacts
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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