Sunflower Bank 4+

Very nice new look, but I went through absolute hell getting here. I was locked out of my sunflower banking online Account a week ago. After many calls to the account department and after talking with many people over a period of the next few days, we were told that there were issues with our account. We were hung up on twice. The last representative told me that I had never had an online account. Actually, I had had one for years. I was at the end of my rope. My husband and I were very pleasant and patient to all the representatives we spoke with. We wasted much of our time as we waited on hold during these days. No one mentioned that we needed to install online banking again. I finally thought of it myself. Now I will sit back and enjoy your new product. Thank you. Lita Mathews

I had no, 0%, intention to write a review but after using new updated app for couple of days for the first time since I open an account for 6 years, I decided to say something.
Maybe I prefer the old simple (or maybe nothing) app that I can just check my balances and look at statements. New app has ‘current balance’ and ‘available balance’ that confuses heck out of me because of pending balance. Why can’t we just see what the final balance would be like it used to be instead what is actually in the bank? New improved app, I don’t think I like it. Just too many things that I don’t need.

Update: I haven’t been able to log in my mobile app and online banking for “months” now(possibly half of year). I have contacted too many times to figure it out why and they don’t know either. They finally sent a message to upper management team and said they’re going to contact me. Guess what? NO ONE contacted me, not a SINGLE TIME. And I can’t still log into my app. It’s been too long time to wait and I’ve been very patient.
I’m closing my account.

Although there are more things that can be accomplished through the updated app, the processes are more lengthy and involved. Also, I am unhappy that the “statement” doesn’t show a check number unless I look at the image of the check.
I liked the old app better.