Super.com - Save, Earn, Travel 4+

Credits and Promotions

Everything was super amazing I absolutely loved all the discounts and cash back the only thing I didn’t like was that I couldn’t use my credits and the 10% off from referring a friend but I still get 10% off by using my super card so it was the same but I think there should have been a notification notifying me I was unable to use both or let me use both cause I got all excited but then was disappointed but other than that great experience and I can’t wait to see the hotel with a washer and drying that’s freaking amazing and a first for sure I’ve never seen a hotel or rooms rented with a washer and dryer inside of the room! Besides the hotel part this is the BEST app by far that I have EVER experienced from the super card which is used as a credit card to the cash advances, hotel discounts, surveys and games to make extra money that’s transferred into your available cash redemption right away usually within minutes which is unheard of this app has helped me in so many ways and I continue to tell people about it because it has benefited my life so thank you Super!! The only thing I’m missing is a referral link because I love this app so much I would make sure to earn the referral bonus and spread the word about this one of a kind app!!!

Great Prices

I have had issues with this company in the past. However lately I decided to give them another chance and so far has been fairly easy and decently priced. The one thing I think is not fair to paying customers is that the customer service is extremely rude and not helpful at all. I was experiencing an issue with their website when I was trying to pay, mind you I had not had a problem the whole week and a half leading up to this incident. I tried multiple cards that had money on them and they We’re still getting declined. I proceeded to called the companies attached to my cards only for them to say try it again through them so I finally track down super travels phone number to get told that I couldn’t use my credit on the account over the phone even though their websitw wasn’t working properly, it was as if the guy on the phone wasn’t even listening to anything I said. Well, they lost a couple of sales from me due to that. Besides that thwy have pretty good prices and the cash back is pretty amazing, I thought it was a scam at first but I kept getting credits, you just have to make sure to use them before they expire and I am still wondering why I cant use my 30$ credits the way I want instead of breaking it up.

What they don’t tell you about cash back from hotels at first.

They don’t tell you that you have to put money into your super debit card and pay for the hotel that way to receive the cash back from hotels. On your first transaction of booking a hotel using your regular debit/credit they give you the cash back instantly but any bookings after that you have to fund your super debit card and pay that way to get any cash back. They also don’t give you the cash back instantly on any hotel bookings after the first one, it can take up to 30 days to post to your account. On average it takes a week or 2 for the cash back to post to your account. It’s kind of deceiving if you ask me. If you get cash advances from super make sure you pay your advance several days before it’s due or they will try to take a payment using ACH several days before it’s due and if the weekend happens then the payment will not post for 2-3 business days after and if your account is due they will try to take the money again using your debit card because the system shows you still owe. If you get $900 but less than $1000 direct deposited into your account then they will only let you borrow $20. They haven’t increased my amount yet and I have had 3 advances so far.

Developer Response ,

Thanks for giving Super.com a try and for sharing your feedback! Super+ is designed to give members more ways to save and access flexible benefits—including cashback on eligible hotel bookings and short-term cash advances.

For Super.com Hotel bookings, cashback will post to your account at the later of either 30 days from the transaction date or your hotel check-in date. Booking with your Super.com Card helps ensure you unlock the full cashback experience.

As a Super+ member, you also have access to Cash Advance—an optional benefit offering up to $250 with no interest, no credit checks, and no fees for standard delivery. Eligibility is based on account activity and can vary by user.

If anything’s unclear or you’d like a hand reviewing your account, our team is here to help!