Screenshots

Description

SuperShuttle is the best way to get to and from the airport. Easily book a shared-ride, non-stop ride, black car, or an SUV. Whether you're traveling for business, leisure, as a group, or by yourself, we offer rides for every budget with upfront pricing. Our professional, insured drivers serve over 80 airports worldwide and complete over 10 million rides per year.

- Book your ride in advance or ride now
- Pay for your ride in the app using a credit card or business account and save your payment details for faster booking later
- Change ride details or cancel a ride at any time
- Track your ride on the map in real-time as it approaches
- Easily check into your ride as soon as your flight lands
- Get to and from the airport on time
- Access dedicated customer support whenever you have a question or need help

Want to learn more about SuperShuttle? Check out http://www.supershuttle.com

Note: Continued use of GPS running in the background can dramatically decrease battery life.

What’s New

Version 3.5.3

You won't see any major changes in this release but our team has been hard at work with a few behind the scenes improvements to help your user experience!

Fixed: Issue with user profile data not saving correctly

Ratings and Reviews

4.7 out of 5
7K Ratings

7K Ratings

Snaggletoothy ,

The best way to come and go!

I have been taking SuperShuttle to and from airports since I was 17 years old, so it has been over 30 years. I traveled a lot because I was on active duty in the military. SuperShuttle has only gotten better and better over the years because of the ability to schedule online or through the app. It only takes a minute! And you can cancel even more easily, and almost up to the last minute. Where else can you schedule or cancel any sort of service so easily- and without penalty? Even when I fly to where I have family I use SuperShuttle because it saves my family the hassle of going to and from the airport. Does SuperShuttle sometimes take a long time to get me somewhere? Sure it does, because of traffic, but I would have had the same traffic to deal with in a personal vehicle. Much better to let the traffic professionals do the driving. It is the easiest part of any trip. Thanks SuperShuttle for your constantly great service.

#NSDA2019 ,

Dallas trip

My super shuttle never arrived for our 6:00 a.m. pick up to go to the Dallas Love Field airport. I was told early in my trip planning to reserve a ride with Super Shuttle instead of depending on the unreliability of Uber availability. This was far from truth. A group at our hotel also booked with this company. They received a call that same morning that their shuttle had a breakdown and they would NOT be getting their scheduled ride. Thus they grabbed an Uber in 3 minutes. I had a separate reservation and I did not get the same courtesy call. I assumed we were ok for our reservation since it was a separate reservation and I did not get a call. After 30 minutes of waiting and pacing, I called and spoke to a very rude dispatcher. He could not find my reservation details and told me he had no other available drivers. He was rude to me and gave no explanation of what the problem was and why I didn’t receive notice. No apology either just rude remarks! I had several emails reminding me of my upcoming reservation throughout my trip so there was NO mistake on my end. Very frustrating, especially when you are the only adult responsible for transporting students safely on a school trip . One positive is that this problem saved me money. The price difference was huge ... super shuttle was 50 dollars , Uber ride 14 . I initially chose to spend more for the reliability factor but it definitely was a mistake. Never again!

BayEnt ,

Lost Customer

I’ve booked thru SuperShuttle for more than a decade and now have to stop using them because of their app and mobile site. The mobile site thru Safari does not work at all on my iPad, which I use extensively while traveling. The app will not let me enter my home address manually, it either changes the address to make it the entrance of my apt community automatically, which is a 5 minute walk from my building, or drops the number of my address (3155) and only lists the street name, resulting in a text in the middle of the night while I’m sleeping telling me I must call them with my address or my reservation will be cancelled. When I call, I’m told to either enter the address manually, which the neither the app nor mobile site allows, or I have to be routed by phone to the local company who then has to contact the driver in the middle of the night for an early pickup. My address is a legal address recognized by the post office and Google maps but the app will not recognize it. After this happening four times, I now am changing transportation companies for both Execucar and SuperShuttle, all due to the app and mobile site. Horrible technology. You’ve lost a longtime customer. Seriously, a mobile site not working on an iPad either!? It’s not 1995.

Developer Response ,

We are sorry to hear of the technical trouble you've experienced with the app. We do utilize google maps extensively in our app and would like the opportunity to try to resolve this for you and earn you back as a customer as we weren't aware there was an issue. Please email your confirmation number and details to ios@supershuttle.com so we can research and fix. We strive to make it a superior experience on all our platforms so appreciate your feedback. Thank you.

Information

Seller
SuperShuttle, Inc.
Size
87 MB
Category
Travel
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, French, Spanish, Swedish

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2018 SuperShuttle, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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