SUPERSTAR ATEEZ 4+

I am a really big fan of this game and I really enjoy it and enjoy playing it and I think it is one of the most games. I’ve played my entire life but there is one problem the updatesUpdating the game like every single month or every single week. It’s just so frustrating for me because you know waiting for the update and then and then it takes so much time to update And I have to start the game and download the data all over again like why would you have to update the game every week? like I get it you put the members photos on the app icon to celebrate their birthdays, and I appreciate it actually, but it’s so annoying to update the game every single week but it takes so much time to update and it takes so much time to download the data all over again, the game is alreadyReally fun to play
I really hope you see my comment seriously because I really love the game. I enjoy it so much and appreciate your hard work to make the game better thank you

I’ve been playing this game for over a year and I have to say, it’s the best rhythm game that I have ever played. I’ve had no problems with it up until now. I recently won an event and was told to send an email to the superstar ateez team with instructions on how to claim my prize and get it sent to me. I did this and followed the instructions to perfection, and they sent me a follow up email saying that it should deliver in about 3 weeks. Well, it’s been over a month now and I’ve sent countless emails trying to get an update about why I’ve received no follow up emails from them about my prize getting delivered. I’m sad and disappointed because I love this game so much, but something like this has made me want to stop playing. Especially when the prize I won was one that I could only get by entering a paid raffle. If anyone from the Superstar Ateez team sees this, please contact me via email. Open the inbox, you will see the many emails I have sent, and reply to one. For fellow atinys, I highly encourage playing this game! However, be careful and hesitant when entering raffles and giveaways. Their support team is not great at reaching out in case something goes wrong. UPDATE: My prize has still not arrived, or even shipped for all I know. I am very frustrated, and rightfully so. It has been over 2 months since I won. I’ll update this late once I know more.

I have been playing Superstar rhythm games for over a year and there has always been one issue I find irritating the most. I still don’t understand how and why after a certain time playing, even though I’ve linked and signed in my account, when I start the game to play it will just appear the starting screen for new players. Then, either I lose my account and have to play with a new one, or I am able to to log in with my account but have to go through ridiculous and complicated steps. I had just lost my SS ATEEZ account AGAIN. I’ve even lost TWO other accounts (one in SS LOONA and one in SS JYP). And I KNOW this isn’t a me problem, I saw my friends AND many people on the internet complain about this issue. Yet there were simple responses such as “try to find your account by asking Dalcomsoft to send you this”, “if you still can’t find your account following these steps, your only choice is to accept it”,… NONE of the responses comes from Dalcomsoft, absolutely NO explaination as to HOW and WHY some people just lose their account so suddenly. By losing our accounts that way, our efforts go to waste, our money goes to waste, every data in that account just evaporates, isn’t it ridiculous? I need a response to this AND an explanation in detail.