Use your existing My Health Online account at Sutter Health to manage your health information and send messages to your physician and care team from your mobile device.
With Sutter Health’s My Health Online mobile app, you can:
• Message your physician and care team
• Review test results
• Request prescription refills
• Schedule and manage your appointments
• View and pay your bill
• View your immunization history, medications and health reminders
• Access your family’s health information through proxy access
• If you’ve joined a My Health Online pilot, you can integrate Apple HealthKit data into your medical record via the app
You will need to have an active My Health Online account before you can start using the mobile app. If you do not yet have a My Health Online account, you can find out how to register on our website: http://www.sutterhealth.org/myhealthonline/
Have feedback or need help? Use the Contact Us form at https://myhealthonline.sutterhealth.org
Miscellaneous fixes and improvements.
Ratings and Reviews
So so . . .
I was using the myChart app previous to this Sutter Health app. Since the developer is the same for both apps, the interface is now the same. Recently, the entire Sutter Health system network was down from the evening of Monday, May 14 through Wed., May 16. No on could access patient information and some phones did not work with regard to staff calling out (to notify patients with scheduled procedures).
This app provides basic information, i.e., less than the web site, but otherwise functions for my needs. For those having issues creating an account, I suggest creating it on their website. A few months ago, they were updating their website to which my proxy account no longer worked. Weeks later, I finally reached a customer rep that listened and had me try all the basic troubleshooting protocols to no avail. She alerted the tech dept. and eventually it got fixed. So, if you experience log-in problems, consider contacting the support reps.
Since this is only for providers in the Sutter Health network, myChart is more versatile as I access other health organizations.
I can’t log in easily. You always want me to change my password. Why don’t YOU remember my password. I Wait and then try again. Sometimes it works and then sometimes not. ??
I do not see a button to view sent messages. Oh there’s one now! I have 2 accounts on the Website, mine and my husbands.
When I logged him out the last time you kept his log in, i was not able to re enter a user name so now I cannot change it anymore. So you locked me out of mine. I need mine tomorrow to message my doctor. I cannot hear on the phone to call so I rely on the website. Ever sense the website has been installed it has not worked. FIT IT.
I would give it a NO star if I could. Because for me now it is useless. My only alternative is to have someone else call for me. I hate this website. And that’s how I feel. SZ
PS the only thing that I can give a star to is the Blood test results that is good because it is easier to check now. But if I cannot log in that is useless also.
New development as of April. My husband and I are on this website, so now when I sign in I get only my husbands data I am locked out of mine. We have 2 different user account sign ins but when using either one I get only my husbands account. This website must be run by the government it does’t work??LOL
I must keep a sense of hummer so not to get angry.
First of all, I’m constantly bounced around from website to app and having to re-enter my password every time (even when I’ve checked “Remember me”). I see my doctor every month, but it still lists my primary care doctor as one I haven’t seen in 5 years and another I saw once while at the emergency room. Trying to change this information myself is impossible. Your ads boast you can make an appointment on the website, but only a handful of doctors actually allow you to do so. I think whoever designed this app was overthinking it and missing what users actually need to do: make appointments, contact their cars team and LOG IN.
- Sutter Health
- 87.6 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Danish, Dutch, French, German, Spanish
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Medical/Treatment Information
- © 2016 Epic Systems Corporation
With Family Sharing set up, up to six family members can use this app.