Use your existing My Health Online account at Sutter Health to manage your health information and send messages to your physician and care team from your mobile device.
With Sutter Health’s My Health Online mobile app, you can:
• Message your physician and care team
• Review test results
• Request prescription refills
• Schedule and manage your appointments
• View and pay your bill
• View your immunization history, medications and health reminders
• Access your family’s health information through proxy access
• If you’ve joined a My Health Online pilot, you can integrate Apple HealthKit data into your medical record via the app
You will need to have an active My Health Online account before you can start using the mobile app. If you do not yet have a My Health Online account, you can find out how to register on our website: https://mho.sutterhealth.org
To learn more about My Health Online, visit our FAQs: https://mho.sutterhealth.org/myhealthonline/frequently-asked-questions.html
Have feedback or need help? Select Contact Support within the app.
Miscellaneous Fixes and Improvements
Ratings and Reviews
So so . . .
I was using the myChart app previous to this Sutter Health app. Since the developer is the same for both apps, the interface is now the same. Recently, the entire Sutter Health system network was down from the evening of Monday, May 14 through Wed., May 16. No on could access patient information and some phones did not work with regard to staff calling out (to notify patients with scheduled procedures).
This app provides basic information, i.e., less than the web site, but otherwise functions for my needs. For those having issues creating an account, I suggest creating it on their website. A few months ago, they were updating their website to which my proxy account no longer worked. Weeks later, I finally reached a customer rep that listened and had me try all the basic troubleshooting protocols to no avail. She alerted the tech dept. and eventually it got fixed. So, if you experience log-in problems, consider contacting the support reps.
Since this is only for providers in the Sutter Health network, myChart is more versatile as I access other health organizations.
Site style changes
Changes make it far less intuitive to my brain anyway. The Messge Center was simple and intuitive before. Now, I see sooooo much stuff on a page that I am not interested in. It’s like a Social Media page. I don’t need a sexy medical communication website! The “alerts” fill the whole page, like they are advertisements. I really don’t like that. “Share Everywhere”? First of all, I did that! Why is it still there? And why should it be at the top of the page and occupy the whole width of the page? i want to go back to the old format. I know change is hard, but it is especially so when the user can’t see any improvement.
Sutter Health My Health Online’s latest version is a regression and dumbed down version
If I could give a negative star, I would rate this as minus 3 stars. One would expect improvements in an application with each version change. Sutter Health’s My Health Online used to be smart and user friendly. Not anymore with this latest version.
Tests ordered can no longer be viewed. Previously, one could sort tests by category (lab tests, radiology, etc); in addition, one could view each test and could pull up results by date range and trend them even with graphs. Now all the test results that are released are by date performed only which makes it difficult for a look up function.
Medications are not viewable. I could go on, but there have been no improvements at all. This latest version is a horrible downgrade. It is almost as if the original settings were for a college level audience while the new version is for a technically illiterate, grade school level clientele.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Contact Info
- User Content
- Usage Data
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Sutter Health
- 128.6 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
English, Arabic, Danish, Dutch, Finnish, French, German, Spanish, Swedish
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- © 2020 Epic Systems Corporation
With Family Sharing set up, up to six family members can use this app.