Swish Sports 4+

I absolutely LOVE this app!! I use it all the time for pickleball and have met so many great players because if it. I play pickleball for 4-5 hours a day almost solely because of this app and all the connections it has created for me! It’s easy to use and anytime there’s a problem the developers are quick to respond and fix it. I love that I can even be on vacation and look up games to play in. I hope more people will use this app around the globe so we can all be connected!! 😄

PART 2

“Hi picklerickbenjohns,
We are sorry you had a poor experience. We are also confused about how you would refer to an app as dishonest? Especially since it is a free app?”

I want to address the issue that I've been experiencing with one of your developers. A promise was made to me that if I met specific criteria, which I did, I would receive a free paddle worth up to $200. However, the developer has been unresponsive to my inquiries and did not follow through on the promise in a timely manner.

Over the course of a month, I reached out to the developer multiple times through various channels, including the app, Facebook messenger, and text message. Despite my efforts, I received no response until it was roughly a month later and multiple attempts were made. I made a review then you tried to reach out to save face. While I appreciate that the he has attempted to reach out to me, the delay of over a month is unacceptable.

I no longer desire to receive the paddle that was promised to me, but I still expect the company to treat their customers with respect and fulfill their commitments in a timely manner. I invested a lot of time and effort into fulfilling the criteria, and it's disappointing to be ignored and left without any resolution.

I hope that the company takes appropriate steps to address this issue and ensure that other customers don't have similar experiences in the future.

I use it for pickleball, I own several groups and created 54 games. The downside to the app is that when a player withdraws from the playlist, the waitlist does not auto populate the playlist. It has to be manually done by the player. According to support, it was intentionally designed that way. In other words, players have to have their notifications on and glued to their phones. I might argue to support, some folks maybe momentarily not by their phones, perhaps their jobs do not allow them to be by their phones or perhaps they are on an airplane or in areas where there is not internet connection. The app should be designed to where the waitlist auto populates the playlist or at least remove the waitlist entirely. This has created confusion and anger amongst my players.