Swiss Post App 4+

Die Schweizerische Post

    • 4.8 • 46 Ratings
    • Free



The Post-App provides helpful features and practical information on Swiss Post’s services.

An overview of the functions:

Login: Use the Swiss Post customer login for direct access to online services in the app. The login will remain valid for 1 year for protected devices (PIN, fingerprint, Face ID) and 60 days for unprotected devices.

Push function: The push function provides you with the latest information about Swiss Post as well as personal information about upcoming consignments from “My consignments”.

CODESCANNER – can be accessed via “scan” at the top right:
With the scan function, you can scan the barcodes and QR codes on consignment documents or enter the consignment numbers manually. In addition, several stamps are scannable, allowing access to additional information.

The app determines your location (active GPS) and indicates the nearest branch, Postomats, PickPost points, among other things. The location search remains available even when your GPS is deactivated. Assign favourites and always have their current opening hours and collection times available.

You can scan barcodes on letter mail, international consignments and parcels, and QR codes on mailing receipts. The consignment number is then entered automatically in the track & trace overview. To improve the overview, you can add your own text to the numbers of the listed consignments. You can also forward the consignment number.

With pick@home, the parcel carrier simply collects consignments from your home or another address. Scan the pick@home consignment code of your goods returns and the order process will start in the app.

Prices for the most frequently used products are immediately at hand. For more specific consignments, you can use the mail calculator to calculate the costs for shipping within Switzerland and abroad.

Don’t have a stamp handy? Simply send an SMS with the word “STAMP”, write the code you receive on the right-hand side of the envelope and you’re done.

Have you saved your login in the app and activated the “My consignments” service? This ensures that you will always have an up-to-date overview of all the consignments you receive. If you activate Push notifications, you will be informed proactively about the progress of the consignment.

Have you received a letter with a video symbol on the stamp? Simply open the scanner, scan the code and watch the video.

Have your mail retained until you return.

Is there a collection note in your letter box? Using the scan function, simply scan the code field on the collection note – then you can select further delivery options.


Fast and easy access to the Swiss Post Contact Center. You can now also contact the chatbot 24/7.


In your personal data you manage the LOGIN and PUSH SETTINGS.

The Post-App is available in four languages (EN, DE, FR, IT) and the language adapts automatically to the smartphone’s system language. If the device language does not match one of the four languages offered, it must be selected manually in a dialogue window.

Use this function to send us direct feedback on the app. We reserve the right to include important information about your device configuration in the e-mail so that we can better address problems.

Information on the authorizations required by the Swiss Post App:

- Import contact information captured by a scanner into contacts.

- Where is the nearest Swiss Post location?

- General and/or personal push notifications

- Start phone calls from the app (e.g. to call the Contact Center).

- For scanning codes

- Import contact information captured by a scanner into contacts.
- For scanning codes

What’s New

Version 8.2.3

Various adjustments, improvements and bug fixes

Ratings and Reviews

4.8 out of 5
46 Ratings

46 Ratings

BigJohnATL ,

Worth the time to set it up

I’m an American living/working in Geneva. Swiss Post is excellent. The App makes it even better by being able to track packages and reschedule delivery. There are other functions which I haven’t used yet.

It takes some time to set up. You’ll need to set up SwissID if for ID verification if you want full functionality - it’s separate from the Post with its own App.

This process is required to be completed for each person wanting to manage their mail using the App. For instance, my wife has her own login to the Swiss Post and SwissID.

The App is still worth downloading even if you don’t login - but pretty much limited to tracking packages. You can do this on the web without using the app.

Steel Drums ,

No inbox or support options

Would be nice the inbox for my Swiss post profile account was accessible via the app (not only the website) and if push notifications instead of emails were delivered for new inbox items. Also, there is no way to provide app failures or technical requests via the app (not even the website) - only option is this public approach here i this review. Would be nice if also There was a way to chat or email to support persons rather than only a phone call (as evidenced in the website). Nobody uses the phone anymore and to have that as the only option is frustrating and sooo last century!

Developer Response ,

Thank you for your feedback. The user account is not currently installed in the app. This is for logistical as well as technical reasons. We weigh up the costs and benefits of integrating all or part of the service into the app. You can use the website for your login – My consignments – to choose whether you want push notifications, SMS or e-mail notifications for consignments. It is important that you allow push notifications within the app – Settings – Notification. You can give feedback via Menu – Menu – Giving feedback in the app, which will also give us some useful information about your device and the versions of the app and OS that are used.

coneonitsme ,

Works very well for tracking incl. notifications.

Highly recommended!

Developer Response ,

Thank you for your positive feedback.

App Privacy

The developer, Die Schweizerische Post, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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