Swiss Post App

Name: Swiss Post App
Rating: 4.8 (62 reviews)
Author: Die Schweizerische Post

Utilities

Free

62 Ratings
Ages

4+
Years
Category

Utilities
Developer

Die Schweizerische Post
Language

EN
+ 3 More
Size

169.3
MB

The Post-App offers various features: Login: Direct access to online services secured with PIN, fingerprint, or facial recognition. Push notifications: Get updates on upcoming shipments via push alerts. Code scanner: Scan barcodes, QR codes, and stamps for additional information. Location search: Find the nearest branch, parcel machine, or pick-up point, even without GPS. Shipment tracking: Automatically track shipments by scanning tracking numbers. Stamp letters: Purchase digital stamps and write the code on the envelope. Send/return parcels: Address, frank, and have parcels picked up or dropped off. “My shipments”: Get an updated overview of all your incoming shipments with push notifications. Check address: Quickly find locations, postal codes, and addresses. Missed mail: Scan the QR code on the collection notice to extend deadlines or plan a second delivery. Report damages: Easily report damaged shipments. Contact: Quick access to the customer service center. Change language: Available in DE, FR, IT, and EN. Feedback: Send feedback directly through the app. Required permissions: Access to contacts, location, notifications, phone, and media for features like scanning and calling.

Ratings & Reviews

4.8

out of 5

62 Ratings

Worth the time to set it up
10/19/2023

BigJohnATL
I’m an American living/working in Geneva. Swiss Post is excellent. The App makes it even better by being able to track packages and reschedule delivery. There are other functions which I haven’t used yet. It takes some time to set up. You’ll need to set up SwissID if for ID verification if you want full functionality - it’s separate from the Post with its own App. This process is required to be completed for each person wanting to manage their mail using the App. For instance, my wife has her own login to the Swiss Post and SwissID. The App is still worth downloading even if you don’t login - but pretty much limited to tracking packages. You can do this on the web without using the app.
Worth the time to set it up
10/19/2023

BigJohnATL

I’m an American living/working in Geneva. Swiss Post is excellent. The App makes it even better by being able to track packages and reschedule delivery. There are other functions which I haven’t used yet. It takes some time to set up. You’ll need to set up SwissID if for ID verification if you want full functionality - it’s separate from the Post with its own App. This process is required to be completed for each person wanting to manage their mail using the App. For instance, my wife has her own login to the Swiss Post and SwissID. The App is still worth downloading even if you don’t login - but pretty much limited to tracking packages. You can do this on the web without using the app.
No inbox or support options
06/03/2022

Steel Drums
Would be nice the inbox for my Swiss post profile account was accessible via the app (not only the website) and if push notifications instead of emails were delivered for new inbox items. Also, there is no way to provide app failures or technical requests via the app (not even the website) - only option is this public approach here i this review. Would be nice if also There was a way to chat or email to support persons rather than only a phone call (as evidenced in the website). Nobody uses the phone anymore and to have that as the only option is frustrating and sooo last century!

Developer Response
Thank you for your feedback. The user account is not currently installed in the app. This is for logistical as well as technical reasons. We weigh up the costs and benefits of integrating all or part of the service into the app. You can use the website for your login – My consignments – to choose whether you want push notifications, SMS or e-mail notifications for consignments. It is important that you allow push notifications within the app – Settings – Notification. You can give feedback via Menu – Menu – Giving feedback in the app, which will also give us some useful information about your device and the versions of the app and OS that are used.
No inbox or support options
06/03/2022

Steel Drums

Would be nice the inbox for my Swiss post profile account was accessible via the app (not only the website) and if push notifications instead of emails were delivered for new inbox items. Also, there is no way to provide app failures or technical requests via the app (not even the website) - only option is this public approach here i this review. Would be nice if also There was a way to chat or email to support persons rather than only a phone call (as evidenced in the website). Nobody uses the phone anymore and to have that as the only option is frustrating and sooo last century!
Developer Response 06/07/2022
Thank you for your feedback. The user account is not currently installed in the app. This is for logistical as well as technical reasons. We weigh up the costs and benefits of integrating all or part of the service into the app. You can use the website for your login – My consignments – to choose whether you want push notifications, SMS or e-mail notifications for consignments. It is important that you allow push notifications within the app – Settings – Notification. You can give feedback via Menu – Menu – Giving feedback in the app, which will also give us some useful information about your device and the versions of the app and OS that are used.
Amazingly well thought out.
Oct 5

Avlex
Congratulations to Swiss Post for having an app that does everything. Always a pleasure to use.

Developer Response
Thank you for your kind feedback.
Amazingly well thought out.
Oct 5

Avlex

Congratulations to Swiss Post for having an app that does everything. Always a pleasure to use.
Developer Response Oct 7
Thank you for your kind feedback.
Works very well for tracking incl. notifications.
08/06/2023

coneonitsme
Highly recommended!

Developer Response
Thank you for your positive feedback.
Works very well for tracking incl. notifications.
08/06/2023

coneonitsme

Highly recommended!
Developer Response 09/27/2023
Thank you for your positive feedback.

Various adjustments, improvements and bug fixes

Version 8.5.3

Jul 22

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
- Diagnostics