T-Mobile Internet 4+

T-Mobile

Designed for iPhone

    • Free

iPhone Screenshots

Description

Set up your T-Mobile Internet service in just 15 minutes with the T-Mobile Internet app.

Once you’re up and running, the app is all you need to take control of your internet experience.

Find the strongest signal
Use the app’s interactive placement assistant to find the sweet spot for your T-Mobile 5G Gateway.

Manage your connected devices
Monitor and remove unrecognized devices for even more control of your network.

Update your password
Change the name and password of your network with ease for more personalization and control.

Schedule screen-time
Set screen-time limits for the non-stop scrollers and bedtime rule breakers in your family.

Getting started is easy, just download the T-Mobile Internet app today and enjoy high-speed internet on
your terms.

Note: To use this app you must be a current T-Mobile Internet customer.

What’s New

Version 2.90

Thank you for being a T-Mobile Internet customer! We are working to improve your app experience with every release.

New
• Enhanced User Interface and explanations of Advanced Cellular Metrics
• More prominent display of Internet Line Number
• Option to send app feedback (located on 'More' tab)
• Hidden wi-fi network toggle (within Advanced Wi-Fi Settings) enabled on the Nokia gateway models
• New support content (links to tips & troubleshooting videos)

Bug fixes
• In certain scenarios, the app would not remember the administrator password even if "Remember me" was checked
• In certain scenarios, if the gateway cellular connection was weak, connected devices would display as offline within the Devices tab
• Other fixes and stability improvements

Ratings and Reviews

3.9 out of 5
6.1K Ratings

6.1K Ratings

Not Michael ,

Gateway is working, App isn’t

Just unboxed the gateway and plugged it in. Downloaded the app and followed the setup steps. The location assistance step found my signal but quickly lost it (multiple times) so I skipped that and continued. The step that has the 2-minute wait for setup up has never completed properly and has force-closed the app several times. Somehow I was able to get to the final step where it says “go to the settings on your device, sign into the network, then return to the app to finish setup”. Every time I’ve returned to the app after I leave settings, the app has a loading animation like it’s trying to do something. Then after about 10-15 seconds. It disappears and 1 of 2 things will happen; either the app forces me back to the very, very, very beginning and tries to get me to sign in with the admin password again OR after the loading animation disappears I’m just stuck on the same screen where it tells me to go to the settings on my device. Im connected to the internet. Im playing games with my friends. But the app says I’m not finished setting up. Idk what to do.

MrOBrian ,

HORRIBLE experience so far

I just got my Home Internet modem, and that is the only thing that is working as I’d expect. This app is just barely one step above useless. First, I use it on iPad, but there is no iPad version, so it’s just the phone version, which makes me think I it’s an old app that hasn’t really been updated in a while. Next, the only thing you can really do is see the same info that is displayed on top of the modem. You can’t even separate the 2.4 and 5GHz networks, or set up a guest network, or anything like that, and it’s not smart enough to know what most devices are, so you’ll see them in the list but can’t tell what’s what.

Next, trying to create a T-Mobile ID when you only have Home Internet is impossible. There are multiple threads going back at least a year of people having problems, and those same problems still exist. I chatted with an “expert” on the T-Mobile website and they had no clue and told me to call customer support. I guess now I have to call and see if their phones are staffed by equally incompetent people… fun.

On the bright side, I’m getting the same speeds I was with Cox, but at less than half the price, and Cox has some of the worst customer service of any provider (right down there with AT&T), so even if T-Mobile’s customer support is completely incompetent, it won’t be any worse than what I’m used to.

Comfy1A ,

My experience

Having had TMobile internet for over 6months now i can confidently give them 5 stars for Customer Service because you get to speak with expert everytime. The question I have has to do with basic connection confusion. You should be able to connect the gateway that gives you the internet to your phone without it asking to connect to your network. If i have a WiFi network, there will not be any need for me to have TMobile internet in which case i expect the gateway to establish basic Internet connection using my phone data with bluetooth not asking to connect to wifi network because at that stage i do not have WiFi. I only need WiFi to share my internet with others. As a result of this my network is not a secured one. Something has to be done about that to make TMobile internet a perfect one. TMobile remains the best Network and l continue to recommend it to others.

App Privacy

The developer, T-Mobile, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer

Music
Productivity
Lifestyle
Utilities
Utilities
Utilities

You Might Also Like

Utilities
Utilities
Utilities
Utilities
Utilities
Utilities