iPhone Screenshots


Stay connected to your furry friends and give yourself some peace of mind with the SyncUP PETS app. Whether it’s tracking down your pet after they’ve decided to go on a solo adventure, or simply keeping an eye on their activity—T-Mobile has you covered.

This app allows you to do the following:
• Create virtual boundaries that provide alerts when your pet enters or leaves an area.
• View your pet’s location on a virtual map and receive turn by turn directions straight to them.
• Monitor your pet’s activity and set daily goals to keep them active.
• Stay organized with the health journal

What’s New

Version 1.7.1

General bug fixes and improvements

Ratings and Reviews

4.6 out of 5
401 Ratings

401 Ratings

BMmmmmmm ,

Nice product to help track activity

It has location tracking too but I am loving the activity tracking feature - healthy dogs need to be active and this helpful to nudge me walk a bit more

Developer Response ,

Hi BMmmmmmm Glad to hear! :) If you have any further feedback for us please reach out at pets@t-mobile.com

dog girl love ,


I got this for my cat who loves to be outside, first of all the device is decently big for a small dog/cat, it does weigh down the collar which can be a bummer, I wish they made different sizes, secondly the tracker mode isn’t working well for me, it’s taking more then 60 minutes to track where my cat is which just feeds to the anxiety! I’m not sure if it’s just my connection but it’s simply frustrating either way. Lastly I wish they made it so when you’re tracking/ trying to find your pet, the tracking device on the animals makes a slight beeping noise or even just a soothing chime so it would be easier to locate the animal, especially with cats who love to hide, it’s not as easy to locate them. I enjoy the light feature on the device, it makes me feel better about my cat being outside at night and did help with me locating him better! I’m not 100% sold on this device for I think they could make it better.

Developer Response ,

Hey Dog Girl Love, OH no! Not knowing where your furry friend is for over an hour is enough to cause any one worry. Please rest assured that is not the experience we expect our users to have. May I suggest in the future enabling Tracking-Mode if you haven’t already? Doing so will find your pet quicker by increasing the frequency at which your device sends location updates. You can do so by going to the SyncUP PETS app and tapping the location icon in the bottom center of any screen. Once there, tap the PET icon for the pet you wish to track. Then select TRACK. When you’ve located your furry friend, make sure to STOP TRACKING. Enabling tracking uses GPS and will impact the battery life of the device. If you continue having issues, please reach out to Customer Care at 611 or by dialing 1-800-937-8997 from any line. We are thankful for your feedback; it was absolutely fur-rific as we are working on improving the user experience for both pet and owners and we hope you continue to provide us with such valuable insights.

trashbbag ,

The best!

It was pretty cheap compared to other devices out there and works just as it describes perfectly! Easy to set up and everything. My dogs love to wonder off and once one went missing for a week. The tracker is fantastic! The worker was even nice to find a BOGO deal for us!
Downside is that the device is only one size and I have a toy yorkie. It’s big compared to him and he often doesn’t like a lot around his head. I can’t imagine how hard it is for cats, especially since the device is for both animals.

Developer Response ,

That’s some paw-some feedback! Happy to hear one of our experts was able to help you out. Stay tuned for new and exciting features!

App Privacy

The developer, T-Mobile, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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