Minor bug fixes
Ratings and Reviews
The worst food delivery service EVER
Resturant has nothing to be afraid of when you order through Talabat, they know that if the order is 2 hours late, Talabat will keep dealing with them because Talabat only cares about profit, and customers comes last. RESTAURANTS DOSE NOT RESPECT TALABAT
And if it’s not your day, you will contact the customer service, they will ruin the rest of your day and you will lose your appetite, and guess what?? THEY WILL DO NOTHING, just some sentences they copy and paste to you saying that they will contact the Resturant, but at the end your order will reach late, cold and tasteless.
The problem is not from the restaurants, the problem is with the ordering system
This review is specifically for Talabat in Bahrain
I placed my order without a problem , the delivery time was 40 mins and it was an option for Talabat go, meaning you can track your order. Initially after placing the order it showed it was received and being prepared. However after an hour my order was not delivered. I attempted to contact Talabat 2 times via live chat. I received notification the session was timed out and cancelled. How convenient. I called Talabat twice and was disconnected twice, the third time I’d admit I was fuming at this point because now I have been waiting for two hours. The rep I spoke with said my food would be in route within 15 minutes. After I disconnected with the rep I received a local call from Talabat stating due to a technical error my order was never received. I told the rep I no longer wanted the order and if it arrived I would not pay for it. They called me two more times on the third time I picked up the call I was advised I need to re order. I told the rep no thank you and do not call me again. I then received two additional call stating the food was “fresh” and on the way. I politely told the rep I no longer wanted the order and not to contact me again. I received another phone call and two text messages.
They then deliberately “cancelled” my Talabat order so that I would not be allowed to leave a rating. Which is fine, I’m smarter than the average bear.
I would NOT recommend Talabat in Bahrain. Save your time and money.
good service, poor app, good website, horrible support ad zero quality control
summary: good service, poor app, good website, horrible support ad zero quality control. detail: so they used to have an ipad app, now the ipad app doesn't have jordan, and it actually tells you its time to move to iphone. the iphone app is not universal, so it is ugly tiny and deformed on ipad and only works in portrait mode. better off using the website. the 1 star is for the app and the really really crappy support team. basically they are undepaid, and unhappy and will take it out on customers. even the feedback form in the website is broken and does nothing on submit. Otherwise the service itself is 5 stars but only if you use cash. credit card payment is buggy, and iffy, and inexplicably/illogically charges you before the restaurant confirms the order is possible, also sometimes talabat conveniently forget to refund the charge when the restaurant can't follow through. i also had them charge my card and not finish the order and they didn't even bother to call, i had to follow up to fix it for hours. then you have to deal win the aforementioned dismal support team. quality control is non-existant.
- Talabat General Trading and Contracting Company
- 166.4 MB
- Food & Drink
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © Talabat General Trading and Contracting Company
With Family Sharing set up, up to six family members can use this app.