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Description

Talkspace is the most convenient and affordable way to improve your mental health. Get matched with a licensed therapist in your state from the comfort of your device, and message via text, audio, and video.

Our subscription service provides high-quality mental health care to anyone ages 13 and up, and has already been used by over 1 million people. See what they have to say at love.talkspace.com.


HOW DOES TALKSPACE WORK?

Tell us your preferences for therapy, and match with one of our 5,000+ therapists in your state the same day. Send your therapist unlimited text, audio, picture, or video messages from anywhere, at any time — you’ll hear back at least once a day, 5 days per week.

Unlike in-person therapy, which typically costs $150 for each weekly session, Talkspace is a subscription service, starting at only $65/week (billed monthly). All plans come with unlimited messaging, and you can even choose to add live video sessions. We also offer unlimited messaging therapy to teens ages 13-17 and special services for couples therapy. You can change therapists or stop subscription renewal at any time.


IS TALKSPACE EFFECTIVE?

Talkspace has been shown to be as effective as face-to-face therapy. In one recent study, 81% of participants felt Talkspace is as effective or better than in-person therapy. In another, individuals who used Talkspace for only 2 months significantly improved symptoms of depression and anxiety. Talkspace has been featured in The Wall Street Journal, CNN.com, Business Insider, and more.

For more research data, visit research.talkspace.com.
For more of our press coverage, visit talkspace.com/online-therapy/press/


WHO ARE THE TALKSPACE THERAPISTS?

The Talkspace provider network has 5,000+ licensed therapists across the 50 U.S. states who have been vetted and accredited according to NCQA standards. They have experience treating the most common mental health issues, including depression, anxiety, substance use, stress, relationships, PTSD, and more.


IS TALKSPACE SECURE?

Your safety and security are our #1 priorities. Our technology is protected using banking-grade encryption and externally audited in compliance with the Health Insurance Portability and Accountability Act (HIPAA). For more information, find our complete Privacy Policy at talkspace.com/public/privacy-policy.


CONNECT WITH US!

We’re always happy to connect with users and receive feedback.
Email us: support@talkspace.com
Check out our website: talkspace.com
Follow us on Twitter: twitter.com/Talkspace
Follow us on Instagram: instagram.com/talkspace
Like us on Facebook: facebook.com/Talkspacetherapy

What’s New

Version 8.61.11

How many therapists does it take to fix a bug? One, as long as the bug “wants” to change.

- Fixed a display error when viewing offers with a large amount of text.

Ratings and Reviews

4.2 out of 5
8.7K Ratings

8.7K Ratings

cindyreviewer345678 ,

Great new service

I can’t call this a substitute for in-person therapy (full disclosure: in addition to using Talkspace I have an in-person therapist. I also am in school to be a therapist) but it has been an extremely helpful addition to my life. My in-person therapist can’t be there for me all the time but this form of ... what my Talkspace therapist and I think of as “interactive journaling” ... is always there for me when I need it even though the therapist only offers a little feedback twice a day. It’s not what she says so much as having the safe space to express myself and knowing she’s witnessing in a nonjudgmental way. We have a bond even though we’ve never met. I didn’t give the app five stars because the notification system is all screwed up and the tech support seems absent. The price has gone up since I subscribed but this may still be a great value for many. It’s so helpful to be able to write anytime in spite of a busy life. Maybe it would also help people who can’t get out of the home. They do not advertise it but after you’ve been using the app for a while you can switch to a maintenance plan where the therapist checks in once a week and I plan to make that switch soon to save money.

Developer Response ,

Hi Cindy! I'm sorry to hear you've been having some issues with the app. Please know we're working on the notifications issue - so hopefully we'll have a fix for that ASAP! Please let us know if you need any assistance or have any questions in the meantime! Were happy to help you at support@talkspace.com.

conned and lied to ,

Jill Nelson at Talkspace saved my life

It sounds crazy, I know, but my therapist and the app saved my life. I was able to preserve some anonymity about issues I skirted in many a therapist’s office. Sometimes due to anxiety and stress around going to a therapist office, I would continually reschedule and ultimately never go. I’ve also paid some hefty penalties for forgetting or missing appointments. I know my story isn’t unique. It enabled my husband who also has anxiety to seek help, which I believe saved his life, also. Both of us express ourselves far better in writing than speaking. Please don’t let the idea of therapy impede your recovery. If you don’t feel comfortable revealing who you are like I did, you don’t have to use video chat or photos, but of course that is an option if you choose to use it.

My only issue is that there seems to be a deficit of therapists who are also people of color, and additionally men. My husband is happy with his therapist, but I know he felt badly that he couldn’t seek someone out as a therapist who understands what it is like to be routinely discriminated against because of the color of their skin. Maybe Talkspace as a company could be more proactive in seeking more diversity in hiring.

vcolina ,

Please train therapist on text-based sessions

I really like the promise behind this app: getting to talk to your therapist anytime, anywhere. I could text her/him as soon as I’m going trough something. Unfortunately, the experience is more like when you text your friends and they reply when they’re free, hours later, and the conversation is just not the same. I think it puts a lot of expectations on the therapist response. Since they were only going to reply twice a day (sometimes once, always with a single text more like an email response), then the expectation is higher than with an in-person therapist. You expect a message that is going to move the conversation forward faster. But no, it was mostly texts repeating what I said, to make sure she understood and stuff like that. That’s normal in the first sessions of therapy, but at this rate I was going to spend months to make the same progress that I would have made with two in-person sessions. At the end, that’s more expensive. I think there is an audience for this type of therapy, but the execution needs to be better. Train the therapist for a text-based sessions. How can they do things differently in this format? Maybe offering the service to therapist to use in combination with offline sessions? I don’t know. I just know that I had all the intentions and budget to make this a recurrent expense because I know the value of mental health, but it didn’t work for me.

Developer Response ,

We’re sorry to hear your experience with Talkspace wasn’t what you expected. Messaging on Talkspace is designed to be asynchronous, meaning that you and your therapist will not necessarily be chatting in real-time.

We regret that this wasn’t clear from the start, but as you can imagine, every therapist has a different schedule, as do clients, so live-chat availability 24 hours a day would not be feasible. Talkspace does offer Live Video Sessions, which could be better suited for someone who’s more accustomed to in-person therapy.

That said, it sounds like your therapist certainly wasn’t as attentive as they should have been in their responses, and that’s not the level of service we expect from our therapists here at Talkspace. If you’re willing to reach out to us at feedback-program@talkspace.com and let us know who your particular therapist was, we would be grateful.

Finally, if you’d like to give us another shot, we’d love to work with you to find a therapist who’s a better fit.

Information

Seller
Groop Internet Platform inc.
Size
174 MB
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Dutch, Finnish, French, German, Italian, Japanese, Norwegian Bokmål, Simplified Chinese, Spanish

Age Rating
12+
Infrequent/Mild Mature/Suggestive Themes
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Infrequent/Mild Medical/Treatment Information
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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