TalkU: Безлимитные звонки +см‪с‬ 4+

Rusty

I like this app. I am in overseas right now and having us phone number helps a lot. And I don’t mine to pay $3.99 for 200 credits either. But when the app tells you that if you invite your friend to use this app via link to download and you will be rewarded 20 credits you never receive them. I refer this app to 3 of my friends and none of them got me any credits. I reported an issue and after few days received 20 credits from one of my friends that I invited. Later I received an email from TalkU saying that ID number that I provided them regarding receiving credits is not in my friends list and I can not get credits for them. Anyway I saw other reviews with the same issue. So Please TALKU either fix this problem or just get rid of this offer in the app. Overall app is great

Ripped off by Talku - Avoid at any cost!

Used the TalkU service for maybe 5 years, worked OK, sometimes sketchy, but usually worked okay. But then, after running out of credits, decided to purchase the one year unlimited talk and text deal for $69 through the Apple app store. This was back in mid March 2020. It is now over a month later, end of April 2020 and service still does not work due to lack of credits. I have sent countless emails to TalkU without any reasonable response, except for one... The email from TalkU admitted that on some networks they cannot actually provide the unlimited service - they didn't say which network - I have Verizon... So they gave me 25 credits to start the service again. Huh? Should be more like 3,500 credits! Those 25 credits got used up in an afternoon and I was back to no service. So I sent the company more emails requesting that they simply give me $70 worth of credits so I could at least use the service that I paid for - crickets - no response. Really? Is it so unreasonable to expect to receive what we pay for? If TalkU knows that the $69 deal sometimes doesn't work, why don't they admit that and then give a comensurate number of credits like 3,500, which is in line with other credits pricing on the TalkU system? Unless you enjoy futile customer service experiences and getting ripped off, I recommend you avoid TalkU. There are many other options out there! Thanks for reading, and good luck!

Ответ разработчика ,

Kindly excuse the inconvenience. Please submit the feedback in the app, a useful log file will send through. We'd like to help upon this further information. Please be patient till the problem solved.

Awful!!

I have used the app for years for international calling. They totally lie about the free credits! Do not waste your valuable time completing the quizzes/surveys or anything else because after over an hour of your time completing several each and everyone will say you do not qualify! Prompts you to continue and complete one more thing to actually receive them only to be told the very same thing upon completion! It’s sad and pathetic to use loyal customers the way they do! I have never received any of MY “free credits” I rightfully earned! Shared the app with 20 plus friends and never received a single credit! Downloaded and completed many task.....you don’t qualify after completing! Took many surveys...after completion....do not qualify. How can you not qualify for giving your opinion which they ask for? Took many quizzes....do not qualify!! Seriously!!! Pathetic!! Doing task that should have earned me a total of over 3000 credits.....BIG 0 of those received. The only thing they honor are the .05 credits for watching a video! That part of the app is nothing but a lying, scamming, use you to get what they need but don’t honor what they are suppose to give, very sad and pathetic APP!! I’d highly advise anyone to use a different one such as TALK U who gives actual credits worth your while for watching videos etc!!

Ответ разработчика ,

Sorry for the issue. Would you please send us more information through the feedback via TalkU-More- Help & About Us- Feedback? Our support team will analyze your problem efficiently based on your provided information.