Tamara | Shop Now Pay Later

Name: Tamara | Shop Now Pay Later
Rating: 4.7 (58617 reviews)
Author: Tamara FZE

財經

僅適用於 iPhone

免費

5.9萬則評分
年齡

4+
歲
類別

財經
開發者

Tamara FZE
語言

EN
英文
大小

181.6
MB

iPhone

Your dream is in your hands, with Tamara Tamara is the financial super-app that gives you full control over your finances. Enjoy the freedom to shop your way and the power to own your dream. SIGN UP IN MINUTES Create your account with your ID and mobile number. No paperwork, no hassle. Your data stays safe, always. PAY YOUR WAY Choose to pay your way: split into installments or Pay in Full. Join millions of shoppers across Saudi Arabia, UAE, Kuwait, and Bahrain who enjoy secure, flexible and Sharia-compliant payments with Tamara. No late fees, ever! SHOP ANYWHERE Pay in 4 installments or more, at thousands of partners, online and in-store across, fashion, beauty, electronics, travel, furniture & many more. Just choose Tamara at check-out. EXCLUSIVE DEALS Save every time you shop with curated discounts and offers on your favourite stores and brands. SMART MEMBERSHIP Enjoy cashback & rewards with Tamara SMART, an exclusive membership program with premium perks such as cashbacks, built-in buyer protection and priority support. BUYER PROTECTION Shop confidently and pay in installments with Tamara. We do everything to keep your shopping experience safe and secure. DISCOVER STORES NEARBY Our newest feature allows you to discover stores near you that accept Tamara, making your shopping experience smooth and seamless. 24/7 SUPPORT Our team is here to help you every step of the way. You’re just one click away from owning your dream. Download the Tamara App now

評分與評論

4.7

(滿分 5 顆星)

5.9萬則評分

Life saver app!
2023/02/28

May Alshammari
I absolutely needed this in my life. I recently ordered from Shein, and used tamara as my payment method. It deducted within 3 months. I didn’t want to pay all at once as i ordered a lot, and I didn’t want to spend a lot of money at once. Im so glad shein is collaborating with tamara. I feel like i can order anytime i want without worrying to spend a lot at once.
Life saver app!
2023/02/28

May Alshammari

I absolutely needed this in my life. I recently ordered from Shein, and used tamara as my payment method. It deducted within 3 months. I didn’t want to pay all at once as i ordered a lot, and I didn’t want to spend a lot of money at once. Im so glad shein is collaborating with tamara. I feel like i can order anytime i want without worrying to spend a lot at once.
Bad application
3月3日

Not recommended program
If you're unwilling to fix your mistakes, and your customer support is useless and just a name, I advise you to shut down. I contact you daily and try to reach you, but no one responds to my messages. I'm having trouble adding a card to complete payments, but I can't add a bank card to finalize the transaction. I try to add a bank card to complete the payment, but every time I try, the app asks me to try again, or when I enter the card details, nothing happens, even though I double-check that the information is correct. Your problem is that the app relies entirely on artificial intelligence without any human intervention to resolve issues. Because of your negligence and laziness in fixing the app's problems, when I tried to make a payment and add my bank card, I was only 8 days late. But because of your lack of cooperation in resolving the issues, I'm now 10 days late, and my account has been blocked.

開發者回覆
Appreciate your review. We’ve checked our system, but we were unable to locate your account with the details provided. Please share your order ID , complaint number or claim number so we can assist you further.
Bad application
3月3日

Not recommended program

If you're unwilling to fix your mistakes, and your customer support is useless and just a name, I advise you to shut down. I contact you daily and try to reach you, but no one responds to my messages. I'm having trouble adding a card to complete payments, but I can't add a bank card to finalize the transaction. I try to add a bank card to complete the payment, but every time I try, the app asks me to try again, or when I enter the card details, nothing happens, even though I double-check that the information is correct. Your problem is that the app relies entirely on artificial intelligence without any human intervention to resolve issues. Because of your negligence and laziness in fixing the app's problems, when I tried to make a payment and add my bank card, I was only 8 days late. But because of your lack of cooperation in resolving the issues, I'm now 10 days late, and my account has been blocked.
開發者回覆 3月4日
Appreciate your review. We’ve checked our system, but we were unable to locate your account with the details provided. Please share your order ID , complaint number or claim number so we can assist you further.
Absolutely unacceptable customer service
2月4日

BlueNightOwl2080@
I used to love this app…Tamara’s customer service is hands down one of the worst I’ve ever dealt with. Let’s be clear: there is NO real customer support. What they call “support” is just a wall of useless bots spitting out generic, copy-paste replies that don’t solve anything.There are no real humans, no accountability, and no actual way to communicate when you genuinely need help. The only time they suddenly become responsive? When there’s late fees, penalties, or money involved. Funny how that works.If you have a real issue, a technical problem, or need clarification — good luck. You’ll be trapped in an endless loop of automated, brain-dead responses that completely ignore your question. It feels less like customer service and more like being stonewalled on purpose.This is not a premium service, not a user-friendly platform, and definitely not a company that respects its customers. A financial app with zero human support is a massive red flag.Do better, Tamara. Because right now, this experience is unprofessional, frustrating, and unacceptable.

開發者回覆
Thank you for bringing this to our attention. We’re sorry to hear that your recent support experience didn't meet your expectations.We take this feedback very seriously and we want to make things right. We appreciate it if you could reach out to us via our in-app help center, where you can share specific details about your experience so we can track & improve your experience.
Absolutely unacceptable customer service
2月4日

BlueNightOwl2080@

I used to love this app…Tamara’s customer service is hands down one of the worst I’ve ever dealt with. Let’s be clear: there is NO real customer support. What they call “support” is just a wall of useless bots spitting out generic, copy-paste replies that don’t solve anything.There are no real humans, no accountability, and no actual way to communicate when you genuinely need help. The only time they suddenly become responsive? When there’s late fees, penalties, or money involved. Funny how that works.If you have a real issue, a technical problem, or need clarification — good luck. You’ll be trapped in an endless loop of automated, brain-dead responses that completely ignore your question. It feels less like customer service and more like being stonewalled on purpose.This is not a premium service, not a user-friendly platform, and definitely not a company that respects its customers. A financial app with zero human support is a massive red flag.Do better, Tamara. Because right now, this experience is unprofessional, frustrating, and unacceptable.
開發者回覆 2月8日
Thank you for bringing this to our attention. We’re sorry to hear that your recent support experience didn't meet your expectations.We take this feedback very seriously and we want to make things right. We appreciate it if you could reach out to us via our in-app help center, where you can share specific details about your experience so we can track & improve your experience.
Worst customer service
2024/12/25

UAE 22
I canceled my membership and they keep charging me. The first useless customer service told me my membership is active and that’s why i am being charged . The second customer service said my membership is canceled and i shouldn’t pay anything anymore. Then the 3rd said, even if you cancel you still need to pay the monthly payment. It seems I will pay for the rest of my life because i was stupid enough to subscribe to them. I asked them to show me a policy where it says i have to pay for 2 or 3 months after cancellation and i did not get a response

開發者回覆
Dear Customer!Apologies for any inconvenience caused. Your satisfaction is our priority, and we're committed to resolving your issue promptly. Reach out to us at Tamara Help Center: https://support.tamara.co/hc/en-us or call:KSA: 8001181118UAE: 600 5 TAMAR (600582627) or 045425100KW: +96522204638BH: +97316609339We're ready to assist you!
Worst customer service
2024/12/25

UAE 22

I canceled my membership and they keep charging me. The first useless customer service told me my membership is active and that’s why i am being charged . The second customer service said my membership is canceled and i shouldn’t pay anything anymore. Then the 3rd said, even if you cancel you still need to pay the monthly payment. It seems I will pay for the rest of my life because i was stupid enough to subscribe to them. I asked them to show me a policy where it says i have to pay for 2 or 3 months after cancellation and i did not get a response
開發者回覆 2024/12/27
Dear Customer!Apologies for any inconvenience caused. Your satisfaction is our priority, and we're committed to resolving your issue promptly. Reach out to us at Tamara Help Center: https://support.tamara.co/hc/en-us or call:KSA: 8001181118UAE: 600 5 TAMAR (600582627) or 045425100KW: +96522204638BH: +97316609339We're ready to assist you!

Meet your new Tamara experience. Enjoy a simpler interface, bold new design and the same seamless Tamara shopping experience you love.

版本 6.4.2

2 天前

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版本 6.4.2

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