Tamimi Markets Online 4+

Been using it for a while now click & collect service just amazing no issues no complications thank you! 👏🏼😍👍

The app works fine, it’s what happens after that’s the problem. Multiple items from my order were delivered to the wrong person. I contacted the Tamimi rep who told me they would refund my money, plus delivery, which sounds great…but…they won’t refund it to my card or deliver the missing items for another 5 days. I am told they will collect the money from the person it was delivered to, who is out of the country, and then give it to me. I am not going to hold my breath until it happens that’s for sure. Meanwhile I have to pay twice for the same items as I thought it might be fun to eat during the next 5 days. Simply put:

*** Do Not *** let the driver leave until each item is checked off on the invoice. I had been shopping regularly since they restarted delivery without a problem, so yes I got complacent and trusted them to do this properly. I haven’t decided if I will use them anymore as there are other stores that deliver and actually have all the products offered on their app.

This app is great to order the essentials and pick it up in the store but the experience inside it make sometimes frustrating especially the searching functionality it needs huge improvement also the categories need some refinements probably need to update the tags!! ??