Tango-Live Stream & Video Chat 17+

Boots

Worked fine till last night. Sent a message no problem. Then tried to text again and touch would not work for texting. Could delete but no response when trying to text. Received messages but unable to open. Deleted app several times and turned phone off several times. Still no response with texting or trying to read messages. Tried contacting support help this afternoon and no answer so far. Have had this app since 2012 and rarely have problems that usually can be fixed by rebooting or reinstalling but not this time. Hope this gets fixed ASAP

Customer service ignored and no response

Why are low account holders treated badly with bronze, silver and gold connections, and no response is received from the customer service that exists within the application? They are answered at lightning speed and solve all their problems that they are suffering due to app errors. There is clear injustice to low account holders by customer service. My account categories were canceled from gold to bronze, and I had already unexpired days left, and the shipments that I did were refunded for no apparent reason. I only received a message that I had refunded the amount from the bank, and this is incorrect. There is an error in the application. Please mention the correct and fast method of communication for those Fatal and unsatisfactory errors, or this will be considered theft by Tango, and the application will have a bad reputation, as I will publish with evidence that I have validated my words on all social networking sites and websites if the problem is not resolved or there is a faster way to communicate and solve the problem by the application customer service I want Tango to return the purchase transaction that was unlawfully withdrawn by the application due to a problem you have and return the remaining days to my account category. It is supposed to compensate for this bad damage

Developer Response ,

Hi, thank you for your feedback!
If you’re having issues with your account, please email us at support@tango.me and include your Tango username, profile account link, and device you are using so we can help solve this ASAP. Tango is committed to ensuring you have a positive experience. Thanks!

Please fix the issues with latest update

I mostly use this app for messaging and has been great. The previous version was working fine. After this last update where the design/layout was changed, I noticed 3 things that bother me. The main thing is that it works fine for hours then the messages start getting delayed. Sometimes it’s not until I open the app that I receive the new messages. Or I get the messages automatically only to notice they had been sent to me 15-20 minutes ago. Sometimes a restart of the phone fixes this and sometimes it doesn’t. Second issue is the fact that it keeps saying I have 1 new message but there is nothing. The 1 just stayed stuck there. And third, please bring back the heart/loved feature on pictures. By the way I am using an iphone 12 pro with the latest ios version. Thanks.

Developer Response ,

Good day!
Thanks a lot highlighting the problem you have with our app! We're doing our best to include resolve for this in our next update.
We really appreciate your patience and understanding.